Support » Plugin: Smash Balloon Social Post Feed » image resolution problem

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey there,

    If you update the plugin to the latest version then it should fix that issue for you. Facebook changed some of the image URLs in their API recently and it causes the smaller versions to be displayed.

    Just a note that these forums are actually reserved for the free version of the plugin and the WordPress.org mods don’t allow support for paid plugins to be conducted here. If you have any issues updating the plugin or any further questions regarding the Pro version then could you use the form on the Support page to submit a support request. Requests through that form are generally answered a lot more quickly too.

    Many thanks!

    John

    Thread Starter mfreeling

    (@mfreeling)

    Hi John,

    Thanks! Worked like a charm. Next time I will use the Pro support page 🙂

    Best,
    Myron

    Plugin Author smashballoon

    (@smashballoon)

    Awesome, glad to hear that fixed the issue Myron.

    Hope you’re having a great weekend!

    John

    Sultan

    (@sultan_semmaiyahoocom)

    Hey can i show the image from facebook page in free version?

    Plugin Author smashballoon

    (@smashballoon)

    Hey Spyro,

    This free plugin is only able to display text from your Facebook posts. We have a Pro version of the plugin which allows you to display photos and videos, along with a bunch of other cool features.

    Just let me know if you have any other questions at all,

    John

Viewing 5 replies - 1 through 5 (of 5 total)
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