Title: Image pull process failure: Failed to pull image [url] https://saw35-hyb-worker.
Last modified: May 2, 2025

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# Image pull process failure: Failed to pull image [url] https://saw35-hyb-worker.

 *  Resolved [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/)
 * Hello. Lately I keep getting these “pull process failures” any time I add a new
   image to my WP instance. It’s usually coupled with a “Pull Cron is running” message.
 * Report number is **TLWUXLQB**.
 * Thank you.

Viewing 15 replies - 1 through 15 (of 19 total)

1 [2](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/page/2/?output_format=md)

 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18448266)
 * please try add this at top of your wp-config.php , next line after `<?php` :
 *     ```wp-block-code
       define('LITESPEED_FORCE_WP_REMOTE_GET', true);
       ```
   
 * then click “clean up unfinished data” and send again , see if you still get this
   fail message
 *  Thread Starter [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18452732)
 * Thank you. I’ll give this a try and see if it happens again. Will update this
   thread in a few days with the status. Appreciate the support.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18452754)
 * thanks, please let me know how it goes
 *  Thread Starter [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18460351)
 * Okay, so the error is now no longer showing, which is good. However, in my Image
   Optimization setting in the plugin, it never processes these 70 images. I’ve 
   tried clicking the Clean Up Unfinished Images button, but it never actually processes
   this queue.
 * Images notified to pull: `12 groups (70 images)`
 * Last pull initiated by cron at `22s ago`.
 *  Clean Up Unfinished Data: 70 images
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18461959)
 * please do me a full screenshot on your image optimization summary page
 * and please confirm if `199.xxx.xxx.199` is your server IP ?
 *  Thread Starter [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462025)
 * An IP lookup of my server for Timemachiner.io is 172.67.149.70 & 104.21.87.253
 * Here’s a screen shot of the page:
 * ![](https://i0.wp.com/timemachiner.io/23167.jpeg?ssl=1)
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462039)
 * no , these 2 IPs are cloudflare IP as CDN, I meant the origin/backend server 
   IP
 *  Thread Starter [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462081)
 * oh, sorry! Yes yes I just looked and the 199 IP you listed (masked) is it. Do
   you need the full IP or do you have what you need?
 *  Plugin Support [litetim](https://wordpress.org/support/users/litetim/)
 * (@litetim)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462093)
 * [@macstainless](https://wordpress.org/support/users/macstainless/) do not share
   private info.
   My colleague asked to compare your IP with what he provided and
   give him an short answer
 *  Thread Starter [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462097)
 * Got it, sorry about that. I didn’t even realize you can’t edit responses on here
   after an hour of posting. I won’t post any other information that could be private.
 * Yes, the IP listed by support is the correct IP. Thank you.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462116)
 * please try this , go to toolbox -> debug setting, debug log to ON , debug level
   to advance , debug include URI , add `litespeed_type=imgoptm` and `notify_img`
   into it
 * then go to toolbox -> log view -> clean up any eixsting log
 * now go to image optm summary , clean up unfinished data , send again
 * if nothing happens after 1 hour , then go to log view tab again , copy paste 
   and share the log via [https://pastebin.ubuntu.com/](https://pastebin.ubuntu.com/)
 *  Thread Starter [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462143)
 * Got it. Just did the steps and I’ll check it in one hour. Thank you.
 *  Thread Starter [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462264)
 * Okay, it’s still doing it. Here is the paste of the log: [https://pastebin.ubuntu.com/p/kM9FgYSkTk/](https://pastebin.ubuntu.com/p/kM9FgYSkTk/)
 * Thank you.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462268)
 * [https://sin97-hyb-worker.quic.cloud/dl/d_1166229/68224b9321c327.46812241.jpg.webp](https://sin97-hyb-worker.quic.cloud/dl/d_1166229/68224b9321c327.46812241.jpg.webp)
 * does it open on your browser ?
 *     ```wp-block-code
        ❌ failed to pull image: cURL error 28: Connection timed out after 10003 milliseconds
       ```
   
 * plugin says it can not connect to `sin97-hyb-worker` node in 10 seconds , looks
   like it was blocked by your security measure or something
 * and also please try, create a php file , name it like `test.php` with code
 *     ```wp-block-code
       <?phprequire( './wp-load.php' );$response = wp_remote_get( 'https://sin97-hyb-worker.quic.cloud/dl/d_1166229/68224b9321c327.46812241.jpg.webp' );echo '<pre>';var_dump($response);echo '</pre>';
       ```
   
 * put it at same dir as your wp-config.php , open it in browser as `https://your_domain.
   com/test.php`, see what it returns.
 *  Thread Starter [macstainless](https://wordpress.org/support/users/macstainless/)
 * (@macstainless)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/#post-18462275)
    1. Yes that URL opens for me when I click on it.
    2. _“plugin says it can not connect to `sin97-hyb-worker` node in 10 seconds” _
       I’m not sure what this means or how I can address that.
    3. Test.php outputs the following:
       object(WP_Error)#13178 (3) { [“errors”]=> array(
       1) { [“http_request_failed”]=> array(1) { [0]=> string(59) “cURL error 28: Connection
       timed out after 5002 milliseconds” } } [“error_data”]=> array(0) { } [“additional_data”:
       protected]=> array(0) { } }

Viewing 15 replies - 1 through 15 (of 19 total)

1 [2](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/page/2/?output_format=md)

The topic ‘Image pull process failure: Failed to pull image [url] https://saw35-
hyb-worker.’ is closed to new replies.

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 * 19 replies
 * 4 participants
 * Last reply from: [macstainless](https://wordpress.org/support/users/macstainless/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/image-pull-process-failure-failed-to-pull-image-url-https-saw35-hyb-worker/page/2/#post-18489966)
 * Status: resolved