Title: image problems
Last modified: August 21, 2016

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# image problems

 *  [susquehanna](https://wordpress.org/support/users/susquehanna/)
 * (@susquehanna)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/image-problems-28/)
 * I am having trouble with image editing. I had this site set up by someone else
   and now I have photo image problems. On the website I have a moving banner showing
   items that can purchased. They don’t appear in a full size photo. When I click
   the photo a second photo shows full size. Is this normal or should the original
   photo be full size as well. I have tried to make image changes to the moving 
   photos but just cant seem to make it work. I am new to wordpress and really need
   help with this issue. Any ideas or suggestions would be helpful Thank You
 * susquehanna

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Ramesh (thecodeisclear)](https://wordpress.org/support/users/thecodeisclear/)
 * (@thecodeisclear)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/image-problems-28/#post-4999191)
 * Hi,
 * Can you share the URL please? I think the theme is sizing & positioning images
   and this will have to be modified.
 * Thanks,
    Ramesh
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/image-problems-28/#post-4999214)
 * What theme are you using? Where did you download it from?
 *  Thread Starter [susquehanna](https://wordpress.org/support/users/susquehanna/)
 * (@susquehanna)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/image-problems-28/#post-4999298)
 * Hi All the url is [http://www.shopdesignerdepot.com](http://www.shopdesignerdepot.com).
   I am not sure what theme the man who set this site up. I do not know how to find
   it. I am still in need of help, if anyone could possibly help I would appreciate
   it.
    Thanks Susquehanna
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/image-problems-28/#post-4999300)
 * The theme “bazar17” you are using seems to be a NON_WP.org theme.
 * I suggest you contact the theme’s vendor for support, because they are the one
   who have access to its code.
 *  Thread Starter [susquehanna](https://wordpress.org/support/users/susquehanna/)
 * (@susquehanna)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/image-problems-28/#post-4999301)
 * Hi Tara, thanks for identifying the theme. Since I am new to this, I do not even
   know how to reach the themes vendor. Would that be the individual that originally
   set up the website or someone else.
    Susquehanna
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/image-problems-28/#post-4999306)
 * > Would that be the individual that originally set up the website or someone 
   > else.
 * – yes, if the individual that originally set up the website developed this theme,
   then ask them to help you resolve the issue.
 * – If the individual that originally set up the website purchased it from somewhere
   else, ask where and then contact them for support

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘image problems’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 4 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/image-problems-28/#post-4999306)
 * Status: not resolved

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