Title: Image Optimization Stuck
Last modified: November 4, 2021

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# Image Optimization Stuck

 *  Resolved [Karol Orzeł](https://wordpress.org/support/users/hexplor/)
 * (@hexplor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/)
 * My report: XAQMUFCO
    Dear LS Cache Staff, First, thanks for a wonderful product.
   I was truly amazed by the power of the product for many months until now 🙁 Unfortunately,
   my LWSCP image optimization is stuck at 642 images. Tried to cleanup unfinished
   data, re-optimize once again, follow all procedures provided in support. Nothing.
   Even contacted my hosting provided. They can’t help as well. Screenshot: [https://monosnap.com/file/DLKRvcV8jqNGNkXyflxU8lJWExwlnk](https://monosnap.com/file/DLKRvcV8jqNGNkXyflxU8lJWExwlnk)
   Any ideas?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Rumi](https://wordpress.org/support/users/raaec/)
 * (@raaec)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/#post-15037304)
 * Hi,
    It is possible your balance is not updated in LWSCP Plugin yet. Try to sync
   your QUIC Credit on your plugin dashboard. [https://pasteboard.co/BNkrvbBgxIio.png](https://pasteboard.co/BNkrvbBgxIio.png)
 *  Thread Starter [Karol Orzeł](https://wordpress.org/support/users/hexplor/)
 * (@hexplor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/#post-15038214)
 * Well that’s a good hint. It seems that i already used 100%. I bought additional
   credits though:
    [https://monosnap.com/direct/18Es9SfCYJX5hyPiOXcmS2HeqCJlvf](https://monosnap.com/direct/18Es9SfCYJX5hyPiOXcmS2HeqCJlvf)
 *  Thread Starter [Karol Orzeł](https://wordpress.org/support/users/hexplor/)
 * (@hexplor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/#post-15038245)
 * Ok, bought more Fast Queue credits. It says that 30% used for now but optimization
   still stuck. I see that optimization size is growing, images are being optimized
   on QUID cloud here:
    [https://monosnap.com/direct/Se5Knms4om8ZyetvynsSkXXVbCmcdD](https://monosnap.com/direct/Se5Knms4om8ZyetvynsSkXXVbCmcdD)
   But they are not being pulled back 🙁 No idea what to do 🙁
 *  Thread Starter [Karol Orzeł](https://wordpress.org/support/users/hexplor/)
 * (@hexplor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/#post-15038267)
 * Also, what is even more worse. My paid queue is being used rapidly and no images
   are being pulled back:
    [https://monosnap.com/direct/wljh1RGbAheMgFLZ3YDHKW0kGJjEgC](https://monosnap.com/direct/wljh1RGbAheMgFLZ3YDHKW0kGJjEgC)
 *  Thread Starter [Karol Orzeł](https://wordpress.org/support/users/hexplor/)
 * (@hexplor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/#post-15042587)
 * So,
    I cleaned up all the images, and destroyed optimization, did an api reset
   and still nothing. Images are not being pulled. Enabled debug, destroyed optimization
   once again and here’s debug file: [https://fakenews.pl/wp-content/debug.log](https://fakenews.pl/wp-content/debug.log).
   Can anybody from LS cache support staff take a look?
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/#post-15045236)
 * Hi,
 * [Img_Optm] ❌ failed to pull image: cURL error 60: SSL certificate problem: certificate
   has expired
 * this is the issue
 * download file
 * [https://github.com/WordPress/WordPress/blob/master/wp-includes/certificates/ca-bundle.crt](https://github.com/WordPress/WordPress/blob/master/wp-includes/certificates/ca-bundle.crt)
 * make backup and replace it into your `/wp-cinludes/certificates/ca-bundle.crt`
 * Best regards,
 *  Thread Starter [Karol Orzeł](https://wordpress.org/support/users/hexplor/)
 * (@hexplor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/#post-15045907)
 * OMG! Thank you so much. That was it!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Image Optimization Stuck’ is closed to new replies.

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 * 7 replies
 * 3 participants
 * Last reply from: [Karol Orzeł](https://wordpress.org/support/users/hexplor/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/image-optimization-stuck/#post-15045907)
 * Status: resolved