Title: Image Optimization stuck at 1%
Last modified: July 20, 2026

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# Image Optimization stuck at 1%

 *  [iveclickedit](https://wordpress.org/support/users/iveclickedit/)
 * (@iveclickedit)
 * [4 days, 23 hours ago](https://wordpress.org/support/topic/image-optimization-stuck-at-1/)
 * Hello,
 * I’m experiencing an issue with LiteSpeed Cache Image Optimization that I have
   been troubleshooting for quite some time without success.
 * **LiteSpeed Report ID:**
   **KTJNKWJQ**Environment
    - WordPress
    - LiteSpeed Cache **7.8.1**
    - Hostinger hosting
    - QUIC.cloud successfully connected
    - Image Optimization enabled
    - CDN disabled
    - Cloudflare is only used for DNS/proxy. I am **not** using QUIC.cloud CDN.
 * The problem
 * Every time I submit an optimization request:
    - LiteSpeed displays:
 * > “1 image sent to cloud server, accepted 1 image.”
    - The optimization page then shows:
       * **Images ready for request: 1 group (1 image)**
       * **Requested images: 1 group (1 image)**
       * Progress remains at **1%**
       * **Pull Images** never becomes available.
       * Even after waiting 10–12 hours (or longer), nothing changes.
 * The optimization never completes.What I have already tried
    - Connected QUIC.cloud again.
    - Disconnected and reconnected QUIC.cloud.
    - Soft reset.
    - Hard reset.
    - Cleared all optimization data.
    - Cleared all LiteSpeed caches.
    - Purged WordPress cache.
    - Waited many hours.
    - Submitted new optimization requests multiple times.
    - Verified WP-Cron is working.
    - Disabled QUIC.cloud CDN.
    - Image Optimization status in QUIC.cloud dashboard is **OK**.
 * Additional observation
 * The QUIC.cloud dashboard shows image processing activity.
 * For example, the monthly processed image count increases (6 → 7 images processed),
   which suggests QUIC.cloud is actually processing the submitted image.
 * However, LiteSpeed Cache never receives or processes the optimized image afterwards.
 * So the request is:
    - accepted ✔️
    - apparently processed ✔️
    - but never becomes available for download (“Pull Images”).
 * Question
 * Could you please check my report (KTJNKWJQ) and let me know why LiteSpeed Cache
   never completes the image optimization process?
 * Is this a known issue with LiteSpeed Cache 7.8.1, Hostinger, or is there something
   in my report indicating why the callback or pull process never finishes?
 * Thank you.
   ps. don’t let the amount of detail fool you. I have very limited knowledge
   on this topic, but I tried to troubleshoot with the help of AI. Unsuccessfully,
   so here I am asking help of humans.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-optimization-stuck-at-1%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [asfly](https://wordpress.org/support/users/asfly/)
 * (@asfly)
 * [4 days, 16 hours ago](https://wordpress.org/support/topic/image-optimization-stuck-at-1/#post-18970511)
 * I think it is because of the incorrect server/Host IP.
   Please go to **LiteSpeed
   cache > General > [2] General Settings** and set the correct **Server IP**.Now
   go to [QUIC.cloud settings](https://my.quic.cloud/dm/iveclickedit.com/setting)
   and enter the correct **Server IP** here as well. Once done, clear the unfinished
   data and then send a new image optimization request and see how it goes.You can
   find the correct server/Website IP within your Hosting Dashboard/Plan section.

Viewing 1 replies (of 1 total)

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## Tags

 * [hostinger](https://wordpress.org/support/topic-tag/hostinger/)
 * [quic.cloud](https://wordpress.org/support/topic-tag/quic-cloud/)
 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * 1 reply
 * 2 participants
 * Last reply from: [asfly](https://wordpress.org/support/users/asfly/)
 * Last activity: [4 days, 16 hours ago](https://wordpress.org/support/topic/image-optimization-stuck-at-1/#post-18970511)
 * Status: not resolved