Title: Image optimization not working after update
Last modified: April 28, 2020

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# Image optimization not working after update

 *  Resolved [Sn00z389](https://wordpress.org/support/users/webmakers2011/)
 * (@webmakers2011)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/)
 * Hello,
 * after I updated to version 3x the image optimization feature do not work. It 
   says You can request a maximum of 0 images at once.
 * This is to all of our websites. Maybe I don;t do something properly, can you 
   help me fix this?
 * Thanks,

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [hassadr](https://wordpress.org/support/users/hassadr/)
 * (@hassadr)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/#post-12741783)
 * Click Destroy All Optimization Data button, and start over. That will get fixed.
 *  Thread Starter [Sn00z389](https://wordpress.org/support/users/webmakers2011/)
 * (@webmakers2011)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/#post-12741787)
 * Hi, I tried that but still nothing. It keeps saying You can request a maximum
   of 0 images at once.
 * When I click on Gather Image Data nothing happens.
 *  Thread Starter [Sn00z389](https://wordpress.org/support/users/webmakers2011/)
 * (@webmakers2011)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/#post-12741793)
 * Also I have a website with 20 000 images does that mean that I will have to optimize
   all of them again???
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/#post-12747084)
 * Hi,
 * Could you please try upgrade v3.0.8.3 ? there was an issue on upgraded sites 
   that fails to do image optimizaiton.
 * Best regards,
 *  Thread Starter [Sn00z389](https://wordpress.org/support/users/webmakers2011/)
 * (@webmakers2011)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/#post-12748790)
 * Hi [@qtwrk](https://wordpress.org/support/users/qtwrk/) I have just tried updating
   to 3.0.8.3 and destroyed image optimization data. It still shows me You can request
   a maximum of 0 images at once.
 * And when I click on Gather Image Data it still shows – Images not yet gathered:
   32 groups
 * It seems it is still not working properly. I will not update the plugin on our
   main websites with 20K+ images for now. Do you think that there will be a better
   version release without the Image optimization bugs?
 * Thanks,
 *  Thread Starter [Sn00z389](https://wordpress.org/support/users/webmakers2011/)
 * (@webmakers2011)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/#post-12748866)
 * Can this be an issue with Wordfence firewall?
 *  Thread Starter [Sn00z389](https://wordpress.org/support/users/webmakers2011/)
 * (@webmakers2011)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/#post-12749202)
 * Now,
 * I have managed to fix it. For who is having Wordfence you need to go to Wordfence-
   > All options and whitelist the quic IP list which can be found [here](https://api.quic.cloud/ips)
 * Just copy and paste these IPs to whitelist in Wordfence, then go to Litespeed-
   > General and request a new Key. After that everything is working great so far.
   I will see if the images optimized with 2.9 version can be held and no need for
   destroying optimization data.
 * Best Regards,

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Image optimization not working after update’ is closed to new replies.

 * ![](https://ps.w.org/litespeed-cache/assets/icon-256x256.png?rev=2554181)
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 * 7 replies
 * 3 participants
 * Last reply from: [Sn00z389](https://wordpress.org/support/users/webmakers2011/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/image-optimization-not-working-after-update/#post-12749202)
 * Status: resolved