Fast Secure Contact Form
Image missing/session_start error (4 posts)

  1. glreber
    Posted 5 years ago #

    Until yesterday your plugin was working great. I am hosted at Godaddy and made a change from a windows/linux hosting to pure linux hosted site. That is when the troubles started.

    At first it was that the captcha image wasn't showing and then i started getting the following errors.

    Warning: session_start() [function.session-start]: open(/var/chroot/home/content/04/8260904/tmp/sess_7d7sah6dp1maohr7gigrrojfk3, O_RDWR) failed: No such file or directory (2) in /home/content/04/8260904/html/wp-content/plugins/si-contact-form/captcha/test/index.php on line 18

    Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/content/04/8260904/html/wp-content/plugins/si-contact-form/captcha/test/index.php:18) in /home/content/04/8260904/html/wp-content/plugins/si-contact-form/captcha/test/index.php on line 18

    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/04/8260904/html/wp-content/plugins/si-contact-form/captcha/test/index.php:18) in /home/content/04/8260904/html/wp-content/plugins/si-contact-form/captcha/test/index.php on line 18

    It seems hit or miss now that i get these errors on my main page or only on the text page provided in the configuration and I still can't see the image regardless. I have removed manually and installed your plugin several times but still not luck.

    I have tried support at Godaddy but they said it is a plugin problem. Any help would be appreciated as your plugin is great.


  2. glreber
    Posted 5 years ago #

    should have included a link to the page,
    My contact page

    Also note that I have changed themes back to the wp default and still no success. thanks again.

  3. Mike Challis
    Plugin Author

    Posted 5 years ago #

    I disagree with GoDaddy about this being a plugin problem. Let me explain: PHP is requesting a session cookie when the visitor arrives at the site. The session cookie needs a temporary file to store it's session information. PHP is trying to use this temporary folder to store the session file: open(/var/chroot/home/content/04/8260904/tmp/sess_7d7sah6dp1maohr7gigrrojfk3, O_RDWR)
    The error is failed: No such file or directory

    All this happens at the PHP/server level. The plugin does not control the server, it just tries to open a session. PHP sessions are broken on your hosting account! They need to fix their broken server!

  4. taropaa
    Posted 4 years ago #

    Well it's both. The plugin was probably not meant for shared hosting.
    You can't really access the sessions directory of a shared server since it would create a world of issues for both you and other users.

    What you can do, is change the session path.
    This link here describes how it is done:

    In your case you would set the session path like this:
    You can put this code before the session_start() on line 18.

    For some extra security, name your sessions_folder into something random and change the permissions so that it is not web visible. or executable.

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