Support » Plugin: Product Image Zoom for WooCommerce » Image Lightbox not working

Image Lightbox not working

  • jmedina0107

    (@jmedina0107)


    1 year, 7 months ago

    The Lightbox feature works but will not allow me to scroll through the images. So it will show anything that I click on but once the image is up then I have to “x” out and pick another. It was working fine with the free version but now with the pro version, it is not working. Can you help?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wpbean

    (@wpbean)

    1 year, 7 months ago

    Hi,

    Go to this plugin’s premium version setting page > advanced setting. And disable the ajax support.

    The navigation icons of the quick view will be back.

    Screenshot – https://puu.sh/DCwdi/6a76b89770.png

    Thanks

    jmedina0107

    (@jmedina0107)

    1 year, 7 months ago

    Hi my setting page does not look like that. Mine does not say WOO Light Box it says Image Zoom. There is no ajax option

    jmedina0107

    (@jmedina0107)

    1 year, 7 months ago

    Ok so I assume you wanted me to download not only Image zoom but also your Woo Lightbox. THis has made things worse. Now when i click on the lightbox, I barely can see the image. It only displays part of the window and I have to scroll up and down. I need help please. I have now spent $60 between your two plugins and neither of them are working correctly.

    jmedina0107

    (@jmedina0107)

    1 year, 7 months ago

    I figured out this last issue. I disabled Lightbox on the Image Zoom settings page. But I still do not have the ability to scroll in the lightbox after disabling Ajax support. Please advise

    Plugin Author wpbean

    (@wpbean)

    1 year, 7 months ago

    Hi,

    As you are using the premium version of the plugin you can open a ticket on our support forum to get quick response.

    Please add a screenshot of the problem area of your site on the ticket.

    Here is our forum – https://wpbean.freshdesk.com/

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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