Title: Image isn’t loading
Last modified: August 13, 2020

---

# Image isn’t loading

 *  Resolved [conciergesociety](https://wordpress.org/support/users/conciergesociety/)
 * (@conciergesociety)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/image-isnt-loading/)
 * I believe a possible plugin update or wordpress update has caused a problem. 
   I have deactivated all plugins (except Really Simple SSL as I didn’t want to 
   cause any security issues) and there doesn’t seem to be any conflicts. I have
   reuploaded the plugin. When I go into the area to edit the image it doesn’t appear
   that this is working either. I can’t see the image and it won’t let me add any
   new areas.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-isnt-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [NSquared](https://wordpress.org/support/users/croixhaug/)
 * (@croixhaug)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/image-isnt-loading/#post-13247757)
 * Hi [@conciergesociety](https://wordpress.org/support/users/conciergesociety/)
   when visiting your page I see an error `Your PHP installation appears to be missing
   the MySQL extension which is required by WordPress.` Can you please contact our
   pro support at [support@wpdrawattention.com](https://wordpress.org/support/topic/image-isnt-loading/support@wpdrawattention.com?output_format=md)?
 * Thanks,
    Nathan
 *  Thread Starter [conciergesociety](https://wordpress.org/support/users/conciergesociety/)
 * (@conciergesociety)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/image-isnt-loading/#post-13247759)
 * Thanks [@croixhaug](https://wordpress.org/support/users/croixhaug/) I think that
   is an error that has just occurred due to me trying to troubleshoot this. I am
   getting this fixed at the moment and hopefully it will fix the problem.
 *  [abab66](https://wordpress.org/support/users/abab66/)
 * (@abab66)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/image-isnt-loading/#post-13258148)
 * I have the same problem: the image is not loading since the last WordPress and
   woocommerce update…
 *  Plugin Contributor [Draw Attention Support](https://wordpress.org/support/users/wpdrawattention/)
 * (@wpdrawattention)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/image-isnt-loading/#post-13258302)
 * We’re working with [@conciergesociety](https://wordpress.org/support/users/conciergesociety/)
   to troubleshoot their issue, so far it seems like there is JavaScript from the
   theme that’s broken and causing Draw Attention to break as well.
 * Ever since WordPress 5.5 was released, we’ve been seeing issues related to jQuery
   come up.
 * Could you try activating the [Enable jQuery Migrate Helper](https://wordpress.org/plugins/enable-jquery-migrate-helper/)
   plugin to see if that helps at all?
 * [@abab66](https://wordpress.org/support/users/abab66/) Let us know if you’re 
   still having issues
 *  [abab66](https://wordpress.org/support/users/abab66/)
 * (@abab66)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/image-isnt-loading/#post-13258382)
 * Thanks [@wpdrawattention](https://wordpress.org/support/users/wpdrawattention/),
   that solved my problem for now!
    -  This reply was modified 5 years, 9 months ago by [abab66](https://wordpress.org/support/users/abab66/).
 *  Plugin Contributor [Draw Attention Support](https://wordpress.org/support/users/wpdrawattention/)
 * (@wpdrawattention)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/image-isnt-loading/#post-13258507)
 * [@abab66](https://wordpress.org/support/users/abab66/) Glad to hear that worked
   🥳

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Image isn’t loading’ is closed to new replies.

 * ![](https://ps.w.org/draw-attention/assets/icon-256x256.png?rev=2888664)
 * [Interactive Image Map Plugin - Draw Attention](https://wordpress.org/plugins/draw-attention/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/draw-attention/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/draw-attention/)
 * [Active Topics](https://wordpress.org/support/plugin/draw-attention/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/draw-attention/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/draw-attention/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [Draw Attention Support](https://wordpress.org/support/users/wpdrawattention/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/image-isnt-loading/#post-13258507)
 * Status: resolved