• Resolved gokh

    (@gokh)


    Hi @markzahra,

    No post viewing.

    Also, is it possible to log in to the Instagram account and view the post from the link?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter gokh

    (@gokh)

    Plugin Author Mark Zahra

    (@markzahra)

    Hi @gokh, thanks for reaching out about this.

    I can see the Instagram feed shows up fine on your site but the popup is the issue. Please try clearing the plugin’s cache as explained here and let me know whether the posts start working correctly again in the popup.

    As for the link, if you’d like the post to link directly to Instagram when clicked, rather than showing the popup, you can change this from the “Open posts in” option under “Feed” in the “Design” step, as shown here.

    Thread Starter gokh

    (@gokh)

    I’ve done both site and spotlight cache cleanup before. But it didn’t work.

    But, I don’t want pop ups, we can cancel the problem.

    Yes I did the adjustment, it worked. But is it possible to view all posts instead of “other posts from tuyo_graf” on the profile page?

    • This reply was modified 2 years, 11 months ago by gokh.
    Plugin Author Mark Zahra

    (@markzahra)

    Thanks for the update, @gokh. Glad that worked the way you wanted it.

    I’m not sure I understood your last question. Would you mind giving me an example?

    Thread Starter gokh

    (@gokh)

    https://prnt.sc/12fzqk6 So, to view all the posts ..

    Plugin Author Mark Zahra

    (@markzahra)

    @gokh so you’re referring to the posts shown on the Instagram website once you click on one of the images on your site? If so, I’m afraid Spotlight has no control over that, it’s all Instagram’s choosing there.

    Thread Starter gokh

    (@gokh)

    @markzahra Yes. At the opening of the page, only 6 posts are displayed in the profile.
    I guess because of specifying 6 posts in the spotlight design.

    Plugin Author Mark Zahra

    (@markzahra)

    @gokh there might be a bit of a misunderstanding here.

    Spotlight embeds your Instagram posts on your website. Once someone clicks on one of those posts, they are taken to see the original version on the official Instagram website. At this point, they are no longer on your website so Spotlight has no control over what is shown on the page. The posts at the bottom of that page are displayed there by Instagram themselves. Likewise, the number of posts shown being a total of six is just a coincidence. This is also decided by Instagram themselves.

    Thread Starter gokh

    (@gokh)

    @markzahra I got it, thank you very much for your support ..

Viewing 9 replies - 1 through 9 (of 9 total)
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