Support » Plugin: Gmedia Photo Gallery » Image files are corrupted after download except the original

  • Resolved trungces

    (@trungces)


    Hi Gmedia team,

    We are having an issue with Gmedia gallery on our site: most of images’ smaller-sized files (small, medium, large) are corrupted after download, only the original file has no problem. This is the error notice from Image Viewer application:
    “Error interpreting JPEG image file (Not a JPEG file: starts with 0x3c 0x21)”

    Could you please help us investigate and fix this problem?

    Page link: http://staging.asteroidday.flywheelsites.com/resources/asteroid-day-press-room/
    Privacy mode user: flywheel, password: asteroid

    Thanks in advance!

    The page I need help with: [log in to see the link]

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  • Plugin Author Rattus

    (@pasyuk)

    As I can see you have a customized version of Phantom Pro module and when you click on download button there are choices: small, medium, large and original.

    This links lead to wrong places, Gmedia Gallery doesn’t create folders, like: small, medium, large.

    So, Gmedia has only 3 types of images:
    large – /wp-content/grand-media/image/
    thumbnail – /wp-content/grand-media/image/thumb/
    original – /wp-content/grand-media/image/original/

Viewing 1 replies (of 1 total)
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