Title: Image Failed Load
Last modified: August 12, 2020

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# Image Failed Load

 *  Anonymous User 18211497
 * (@anonymized-18211497)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/image-failed-load/)
 * Hi
 * every few months or so my images fail to load on both safari and Crome. I have
   viewed the site in Private and cleared my sites cache, browser cache and computer
   cache. the interesting this is some images load on Crome and not on safari and
   visor versa. I haven’t updated a plugin for this to error to happen. I have since
   updated all the plugins, themes and WP and the error still occurs. I have tried
   deleting and replacing the image files in the FTP folder but for some reason (
   even with the same file name) they still dont get replaced. Last time this happened
   I had to delete all the images in my FTP file and reload them all manually one
   by one through elementor.
 * Please can anyone shed some light on this?
 * thanks
    Simon
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-failed-load%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * (@michaelbeil)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/image-failed-load/#post-13242676)
 * Hey @simonbrooker2020,
 * You’ll want to contact Elementor support for help with that: [https://wordpress.org/support/plugin/elementor/#new-topic-0](https://wordpress.org/support/plugin/elementor/#new-topic-0).
 *  Thread Starter Anonymous User 18211497
 * (@anonymized-18211497)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/image-failed-load/#post-13242746)
 * hi Michael
 * Thank you for your help
 *  [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * (@michaelbeil)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/image-failed-load/#post-13242796)
 * @simonbrooker2020 sure thing.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Image Failed Load’ is closed to new replies.

## Tags

 * [Crash](https://wordpress.org/support/topic-tag/crash/)
 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [images](https://wordpress.org/support/topic-tag/images/)
 * [loading image](https://wordpress.org/support/topic-tag/loading-image/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/image-failed-load/#post-13242796)
 * Status: not resolved

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