WordPress.org

Support

Support » How-To and Troubleshooting » [Resolved] image edits after uploading broken: "Image data does not exist. Please re-upload

[Resolved] image edits after uploading broken: "Image data does not exist. Please re-upload

  • image edits after uploading broken: “Image data does not exist. Please re-upload the image.”

    Image uploads (slowly), and displays in the media window.

    But size shows “(0 × 0)” and if I try to use Edit Image button I can’t edit the image but instead get this message:

    "Image data does not exist. Please re-upload the image."

    I have 2 different WP installs each with unique plugins, and the problem exists on both installs.

    Is it WP 3.1 recent upgrade? Is it a plugin? Other?

Viewing 2 replies - 1 through 2 (of 2 total)
  • esmi

    @esmi

    Forum Moderator

    Have you tried:

    – working through the solutions suggested in Troubleshooting WordPress 3.1 – Master List

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Ten theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    OK, if I waited 30 more minutes I could have avoided this post… I solved it…

    The problem was the WP Smush.it plugin. Deactivate this plugin and all works well.

    I tried to post this just minutes after submitting the issue, but I got a bbpress error saying the issue was closed, and wouldn’t accept my update.

    I had already increased my memory limits, and the file size was only about 200k.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘[Resolved] image edits after uploading broken: "Image data does not exist. Please re-upload’ is closed to new replies.
Skip to toolbar