Title: Image Duplication
Last modified: March 28, 2023

---

# Image Duplication

 *  Resolved [iceshade](https://wordpress.org/support/users/iceshade/)
 * (@iceshade)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/image-duplication/)
 * I’ve noticed on 2 of my client websites that the Branda Plugin duplicates the
   login page background. It seems that every time the login page is loaded, the
   plugin duplicates the image. I deleted all the duplicates, selected a new background
   and loaded the login page twice on a different browser. When I check on the backend,
   there are two new copies of the image. I did notice that it only does it if in
   the back-end you set the image width / height for example to 87%. On auto, it
   doesn’t duplicate. And on fixed size, it only seems to do it once.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimage-duplication%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Saurabh – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support7/)
 * (@wpmudev-support7)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/image-duplication/#post-16604312)
 * Hi [@iceshade](https://wordpress.org/support/users/iceshade/)
 * Hope you are doing fine!
 * I performed the same steps on my lab site but was not able to reproduce the issue.
 * Could you proceed a plugin/theme conflict test to identify if there is any element
   in the site causing this behavior? Make sure you have recent backups and perform
   this operation on your dev/staging site if possible. To learn more about a plugin
   conflict test, please see this guide below:
   [https://wpmudev.com/docs/getting-started/getting-support/#conflict-test](https://wpmudev.com/docs/getting-started/getting-support/#conflict-test)
 * Basically, you’ll need to deactivate all plugins, except Branda and switch to
   a basic theme. Then test if the issue persists. If it doesn’t then start activating
   the plugins one by one until you identify the one causing the issue.
 * You can also check out this handy flowchart of the troubleshooting process detailed
   above.
   [https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif](https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif)
 * Please, let know the results so we can provide additional assistance based on
   the findings.
 * Kind regards
 * Luis
 *  Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * (@wpmudevsupport12)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/image-duplication/#post-16640280)
 * Hi [@iceshade](https://wordpress.org/support/users/iceshade/)
 * I hope you are doing well and safe!
 * We haven’t heard from you in a while, I’ll mark this thread as resolved.
 * Feel free to let us know if you have any additional questions or problems.
 * Best Regards
    Patrick Freitas
 *  [slickdesignptyltd](https://wordpress.org/support/users/slickdesignptyltd/)
 * (@slickdesignptyltd)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/image-duplication/#post-16687171)
 * Hi Branda Admins, 
   Would like to point out we’ve also just picked up the exact
   same issue after updating the plugin for a client’s website recently. We’ll have
   to leave the background image setting empty until the issue is resolved.
 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/image-duplication/#post-16691557)
 * Hi [@slickdesignptyltd](https://wordpress.org/support/users/slickdesignptyltd/)
 * We have meanwhile identified the issue as a bug and it’s already on the “fix 
   list” so our developers are looking into it.
 * I don’t have ETA yet but it will be fixed with one of upcoming releases.
 * Kind regards,
    Adam

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Image Duplication’ is closed to new replies.

 * ![](https://ps.w.org/branda-white-labeling/assets/icon-256x256.gif?rev=3407049)
 * [Branda – White Label & Branding, Free Login Page Customizer](https://wordpress.org/plugins/branda-white-labeling/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/branda-white-labeling/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/branda-white-labeling/)
 * [Active Topics](https://wordpress.org/support/plugin/branda-white-labeling/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/branda-white-labeling/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/branda-white-labeling/reviews/)

 * 4 replies
 * 5 participants
 * Last reply from: [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/image-duplication/#post-16691557)
 * Status: resolved