• Resolved cdkeysnow

    (@cdkeysnow)


    Hi,

    The plugin is amazing but at this moment I having an issue with Import images.

    The plugin detected the link.
    But when I tested he said it not possible to save locally.

    Follow the screenshot.
    https://ibb.co/hy7KWH1

    Is any kind of permission on my server?

    Where the plugin save the image when he downloads from another website?

    Many Thanks,
    Marcio

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor WP All Import

    (@wpallimport)

    Hi @cdkeysnow,

    But when I tested he said it not possible to save locally.

    That’s strange, I can’t replicate it in my tests with the image URLs from your screenshot.

    Is any kind of permission on my server? Where the plugin save the image when he downloads from another website?

    You could ask your web host to check permissions as per this guide: https://wordpress.org/support/article/changing-file-permissions/#permission-scheme-for-wordpress. Also, when the images are saved, they’re saved to the Media Library folder.

    If you’re able to manually upload an image without issues, there’s likely a problem with the communication between your server and the image host. In this case, please open a support request at https://www.wpallimport.com/support with details about the issue since we’ll need to check it directly on your site.

    Plugin Contributor WP All Import

    (@wpallimport)

    Hi @cdkeysnow,

    I’m marking this as resolved since it’s been inactive. Please open a new topic if you still have questions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.