image doesn’t show

  • Resolved Hymemb

    (@hymemb)


    3 years ago

    Great plugin, thank you! I have the pro version, I have used it before and worked perfectly well but now I can’t see the image, on the page or on the preview. I tried the CORS issue fixes, I tried rolling back WP and jquery downgrades (that have been causing some issues) but nothing works. Please help! On the browser console I have 404 errors for …/wp-content/uploads/vision/4/config.json?ver= ?? this doesn’t seem to make sense. And I checked and I have no such folder or file. Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Avirtum

    (@avirtum)

    3 years ago

    Try to check the folder wp/wp-content/uploads/vision/. Does it exist?

    Thread Starter Hymemb

    (@hymemb)

    3 years ago

    it does not

    Thread Starter Hymemb

    (@hymemb)

    3 years ago

    I copied the folder from another website were I use the plugin and it started showing the image from that other website but after updating the image map item on this website it started working and I have checked that I can create new items. The plugin probably wasn’t able to create the folder because of permissions or other reason. Anyways, thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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