Image does not load on product page.

  • Resolved last

    (@luanphilipe)


    4 years, 5 months ago

    help!

    Image does not load normally on product page.

    I do not know why. Whenever I first load the page or force a request the product image does not load! These thumbnails are the same as capture below.

    https://snipboard.io/h6W51E.jpg

    By changing the page size it loads, I don’t know why either.

    This is very sad for users, please help me with this.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter last

    (@luanphilipe)

    4 years, 5 months ago

    I’m sorry.

    I think I already found the problem.

    Slow loading of JetPack images.

    I don’t think this should be the correct behavior of this plugin, a main image of the page .. but ..

    I already disabled that.

    Good night!

    Ryan Ray, a11n

    (@ryanr14)

    4 years, 5 months ago

    Hi @luanphilipe,

    It looks like perhaps you were talking about the Lazy load image feature in Jetpack? The screenshot you posted is no longer available, so I am making assumptions. 🙂

    Either way, I’m glad you’d found that and disabled the setting if it wasn’t working out for you.

    Thread Starter last

    (@luanphilipe)

    4 years, 5 months ago

    Exactly that Ryan, thanks.

    Ryan Ray, a11n

    (@ryanr14)

    4 years, 5 months ago

    Hi @luanphilipe,

    Happy to help and thanks for confirming what issue you’d ran into. That could be helpful for any future users searching the web for the same issue. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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