Title: Image disappears
Last modified: January 21, 2022

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# Image disappears

 *  [justicepoush](https://wordpress.org/support/users/justicepoush/)
 * (@justicepoush)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/image-disappears-7/)
 * Hello,
 * I tried to contact you via premium support but wordfence block me! And I cant
   find any email address to join you. So i’ll try here.
 * We have a problem with our website.
 * The product images do not display correctly on the shop page and on the product
   page.
 * If we deactivate your plugin and then reactivate it the images reappear but the
   images always end up disappearing again.
 * We have activated and reactivated the plugin several times and now the price 
   in credits is not displayed anymore. It looks like the whole credit system is
   not working anymore.
 * Another detail, the plugin is named “Woo credits options” before deactivation
   and is renamed “Woo credits Platinum” after deactivation.
 * It’s very strange, we can’t find anything in the logs that could put us on a 
   track. Can you help us?
 * Thanks

Viewing 1 replies (of 1 total)

 *  Thread Starter [justicepoush](https://wordpress.org/support/users/justicepoush/)
 * (@justicepoush)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/image-disappears-7/#post-15302135)
 * Hello,
 * We haven’t heard from you in 3 days.
    Did you have any news about our issue ?
 * Thank you

Viewing 1 replies (of 1 total)

The topic ‘Image disappears’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-download-credits_107db8.svg)
 * [Woo Credits](https://wordpress.org/plugins/woo-download-credits/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-download-credits/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-download-credits/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-download-credits/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-download-credits/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [justicepoush](https://wordpress.org/support/users/justicepoush/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/image-disappears-7/#post-15302135)
 * Status: not resolved