Support » Fixing WordPress » Image Dimensions Disappeared

  • When I add an image to a page, the ability to shrink down that image using the buttons around the perimeter of the image has disappeared. Also, the image dimensions box is not visible anymore. I just noticed this happening a couple of days ago so I’m not sure what caused it, but now my images are displayed really large on my page and I can’t adjust.

    My website is not live yet.

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    I just noticed this happening a couple of days ago so I’m not sure what caused it

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://wordpress.org/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/

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