Image converted to “blank.gif” file

  • Resolved grego3781

    (@grego3781)


    3 years, 9 months ago

    Hello,

    When I enabled the plugin, at least one of my images has been converted to a “blank.gif” file.

    This is a larger image (1950×516) but I can’t find a reason why this switch was made.

    Any direction is appreciated.

    Thanks

Viewing 1 replies (of 1 total)
  • Bogdan Preda

    (@bogdanpreda)

    3 years, 9 months ago

    Hello,

    Are you using other lazy-loading mechanisms? It seams like it might be processing the file used by other lazy-loading mechanism.
    Usually you would have to disable other lazy-loading mechanisms and exclude “blank.gif” from processing using the exclusion filters from Optimole.

    If you are still having troubles you can contact us directly at https://optimole.com/#contact and share the link with us so we can have a look.

    Thank you!

Viewing 1 replies (of 1 total)
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