Support » Plugin: Essential Blocks for Gutenberg » Image Comparison not working

  • Hello, just added to my site the widget Image Comparison but not working at all. I can see it well on Gutenberg edit mode, but on front end, two images got separated one from another.
    Not sure if it’s something related to the last update.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor fencermonir

    (@fencermonir)

    Hi @joseluiscr

    I’m sorry to hear that you’re facing this issue. I’ve tested from my site and couldn’t get the issue. Could you please share a screenshot of the console of the browser or page link so we can test the issue?

    You can create a ticket at our support forum at wpdeveloper[dot]net

    Thank you for your patience.

    Thread Starter Jose Luis CR

    (@joseluiscr)

    Hi @fencermonir

    There is no issue reported on Console. By the way, you can find as follows screenshots related:

    https://snipboard.io/fo7tgB.jpg
    https://snipboard.io/0SQoxI.jpg

    I’m using the free version. Is it still posible to get support through a ticket on wpdeveloper?

    Plugin Support Faria Aarin

    (@aarin)

    Hi @joseluiscr,

    As it is working fine from our end, (Have a look: https://d.pr/v/L1hGM6 ) we need to investigate your website deeply.

    And ofcourse, you can get support from us through a ticket even if you’re using Free version. So I would recommend you to create a ticket here so that we can investigate the issue further and resolve this as soon as possible.

    Thank you.

    Thread Starter Jose Luis CR

    (@joseluiscr)

    Thank you @aarin

    Just went deeper into the issue and I found out that your plugin makes my site really slow. As per Google Page Speed tool, I went from a score of about 29 (with your plugin) to almost 90 (replacing it with another one).

    There is an important gap you have to cover in order to make your solution competitive, useful and effective for the final user.

    You can mark this thread as unresolved.

    Plugin Support Faria Aarin

    (@aarin)

    Hello @joseluiscr,

    Thank you for pointing this out. We’re investigating the issue from our end and if needed we’ll definitely take necessary action to improve the performance of our plugin.

    Thank you for your patience.

    I noticed exactly the same issue with the standalone Image Comparison plugin you have also available. After the last update of that plugin (1.0.1 -> 1.2.0) existing comparisons stopped working. See also: https://wordpress.org/support/topic/update-1-2-0-damages-all-existing-image-comparisons/

Viewing 6 replies - 1 through 6 (of 6 total)
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