Image banner clicks are not working

Resolved Ferenc Forgacs
(@ferkho)

2 years, 2 months ago

Hi,

can I get your help with the following issue?

I have an image banner on my website. When I click on that image, I get redirected to a page that doesn’t exists instead of the URL I defined as the Link URL for my ad.
The page I get redirected to is mysite.com/3095, where 3095 is the ID of the image ad. I reinstalled the plugin, created multiple ads but experienced the same issue every time.

What can cause the problem and how can I get rid of it?

Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author WPeka
(@wpeka-club)

2 years, 2 months ago

Hi,

Thanks for contacting us.

Could you please share the URL where you are facing this issue, so that we would be able to investigate and resolve the issue at earliest.

Thanks
Dhananjay M.

Thread Starter Ferenc Forgacs
(@ferkho)

2 years, 2 months ago

Hi Dhananjay,

thank you for your response.

I’ve created a sample page where you can see the problem: https://haszonallatinfo.hu/wpadcenter-test-page/
The banner in the content is the one that is handled by WPAdCenter and not working properly.

You can find a screenshot about the settings of the ad here https://drive.google.com/file/d/1Evudz90ZYqIvu5_dXPqwmDWLIVtAVZEm/view?usp=sharing

Thank you.

Plugin Author WPeka
(@wpeka-club)

2 years, 2 months ago

Hi,

Thanks for sharing the details.

I have notified this issue to our development team.

We will update the plugin with the above issue fixed, and release in our upcoming version.

I will keep you updated about the same.

Thanks
Dhananjay M.

Thread Starter Ferenc Forgacs
(@ferkho)

2 years, 2 months ago

Hi Dhananjay,

got it. Thank you for the information.

Plugin Author WPeka
(@wpeka-club)

2 years, 2 months ago

Hi,

We have identified and fixed the issue within the plugin.

Also, we have released the plugin with hot fix for the issue.

Could you please update the plugin, and let me know if the issue still persists.

Thanks
Dhananjay M.

Thread Starter Ferenc Forgacs
(@ferkho)

2 years, 2 months ago

Hi Dhananjay,

I’ve installed the update and created a new ad, but the result seems to be the same, the issue still persists.

You can test it on the sample page: https://haszonallatinfo.hu/wpadcenter-test-page/

The banner at the bottom is the new one I created after the plugin update (id: 3298).

Let me know if you need any additional information from my side.
Also, thank you for the quick release.

Plugin Author WPeka
(@wpeka-club)

2 years, 2 months ago

Hi,

Thanks for your reply.

Could you please clear website cache, if you have installed cache plugins on your website.

We have tested the changes and released in the latest version.

Thanks
Dhananjay M.

Plugin Author WPeka
(@wpeka-club)

2 years, 2 months ago

Hi,

Could you please re-install the plugin by downloading from wordpress.org.

Let me know if the issue still persists after re-installing the plugin.

Thanks
Dhananjay M.

Thread Starter Ferenc Forgacs
(@ferkho)

2 years, 2 months ago

Hi Dhananjay,

it looks like that by re-installing the plugin the issue got fixed. Image banner clicks seems to work fine now.

Thank you for your help.

Plugin Author WPeka
(@wpeka-club)

2 years, 2 months ago

Hi,

Glad to hear it worked for you.

In future, please feel free to contact us if you face any issues.

Thanks
Dhananjay M.

Viewing 10 replies - 1 through 10 (of 10 total)

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