I’m happy with the plugin and Gelato! :)

I was surprised when I saw the overall bad rating for this plugin – I’m working with Gelato for about 2 years now – and I used their Woocommerce plugin from the start – so far I have been very satisfied with it!

However, I’m not a huge e-commerce store – I only offer a few poster variations with custom designs, so I’m probably not able to give a thorough review for the plugin and every functionality there is. But I wanted to take the opportunity to express my personal satisfaction with Gelato and the plugin. I never had any major issues with both and so far it had just been “smooth sailing”. 🙂

If I encounter any bugs or issues (and that doesn’t happen often), I usually mail Gelato support and they are always helpful. The same is true for any issues with the products (e.g. damages/printing issues) – in my case posters. There are probably less then 5% complaints from customers (most of them aren’t even Gelato’s fault, like damaged on transport) and Gelato usually sends a replacement right away, once I report the damage/quality issue.

I rely on reviews a lot myself, so: if anyone is reading this and is on the fence: just give them a try! 🙂