Support » Plugin: CF7 Google Sheets Connector » I’m getting the error

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author westerndeal

    (@westerndeal)

    Hi @olegichvh,

    Firstly, you can’t use same auth code for 2 different website. You have to get new auth code for each website connection. Also if you deactivate the authentication then you have to again get the new auth code.

    Is the issue with the deactivation or activation of the auth code?

    In both case there might be a plugin conflict. Can you deactivate other plugins one by one and checkout for the conflict?

    Let us know.

    Thanks
    Abdullah

    Thread Starter olegichvh

    (@olegichvh)

    Hello! I’ve created a new code with email “sanket@omnilence.com” and tried it in only one website and after saving this code I’ve still got this: https://snipboard.io/t7NuOn.jpg

    If I will try to remove this code I will get this infinite loading icon: https://snipboard.io/8z4P3R.jpg so I am not able to even remove this code(
    Only way is to save database before inserting the code and reinstall it in phpMyAdmin, but it’s okay.
    But it is working if I will create the code with my email “odarcenko.ganna@gmail.com”. I don’t understand why it was working on this website when I was creating code with my email “odarcenko.ganna@gmail.com” but with “sanket@omnilence.com” the code is causing the fatal error.
    I have only two plugins working on my website: https://snipboard.io/jvDLo1.jpg

    Maybe this happens if you will use corporative email but that’s strange.

    If I’ll turn on wp_debug – I’ll get this error https://snipboard.io/L42ahN.jpg

    • This reply was modified 2 months, 3 weeks ago by olegichvh.
    • This reply was modified 2 months, 3 weeks ago by olegichvh.
    • This reply was modified 2 months, 3 weeks ago by olegichvh.
    Plugin Author westerndeal

    (@westerndeal)

    This is weird.

    Have you updated the WordPress, CF7 and GSheetConnector to the latest version?

    Did you deactivate other plugins or add-ons to check any conflict?

    Also can you contact our support via plugins webpage?

    Thanks
    Abdullah

    Thread Starter olegichvh

    (@olegichvh)

    As you can see from me screenshots – yes, I’ve updated plugins and wordpress to latest version and on you can see on screenshot that it’s the only 2 plugins on the website. And I just said that in my latest message. I’m counting every hour during waithing for your help bacuse this is extremely important for me
    I’m trying to create a ticket but not sure wehat this means: https://snipboard.io/MGb8J5.jpg

    Plugin Author westerndeal

    (@westerndeal)

    Hello @olegichvh

    Sorry for the trouble you are using.

    1. Can you reauthenticate again with some other email and check again?
    Make sure to use incognito mode, the private window of the chrome browser

    Alternatively for quick response,
    you can connect with me through website online chat or email at helpdesk@gsheetconnector.com

    Thanks
    Abdullah

    Thread Starter olegichvh

    (@olegichvh)

    I’ve sent you a message through online chat.
    Waiting for your help

    Thread Starter olegichvh

    (@olegichvh)

    Thanks for great plugin, I’ve solved my problem by using personal non-corporate @gmail.com. I think it would be greate if plugin creator will fix problem with corporate emails.

    Plugin Author westerndeal

    (@westerndeal)

    @olegichvh
    It works with corporate emails as well, tested with different versions,
    Make sure proper permission is given from Google Workspace, it requires enabling services for corporate emails.
    feel free to let me know if I can assist you further.

    Thanks
    Abdullah

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