Title: illegal string offset total users
Last modified: August 20, 2016

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# illegal string offset total users

 *  [cogmios](https://wordpress.org/support/users/cogmios/)
 * (@cogmios)
 * [13 years, 12 months ago](https://wordpress.org/support/topic/illegal-string-offset-total-users/)
 * I get:
 * Illegal string offset ‘total_users’ in /opt/htdocs/html/wp-includes/update.php
   on line 73

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 12 months ago](https://wordpress.org/support/topic/illegal-string-offset-total-users/#post-2812400)
 * Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s
   folder inside wp-content/themes and adding “-old” to the end of the folder name
   using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management
   application your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin.
 * – re-uploading all files & folders – **except** the wp-content folder – from 
   a **fresh** download of WordPress.
 * – running the upgrade manually via wp-admin/upgrade.php
 * And next time, please try to provide a little more detail to that we don’t have
   to play the “guess the problem” game.
 *  Thread Starter [cogmios](https://wordpress.org/support/users/cogmios/)
 * (@cogmios)
 * [13 years, 12 months ago](https://wordpress.org/support/topic/illegal-string-offset-total-users/#post-2812417)
 * ok. sorry. its a bit late and we just lost a match 🙂
 * Im running a multi-site installation so I guess it fails somewhere around that.
   it ONLY shows on the network admin pages so not the individual site admin pages
   and it occurred a minute ago directly after upgrading to 3.4 whereafter it displays
   constantly
 * somehow get_user_count( ) does not work in my specific multi-site installation
   on line 55 in update.php
 * which is get_site_option( ‘user_count’ );
 * database HAS user_count in sitemeta, hmmm
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 12 months ago](https://wordpress.org/support/topic/illegal-string-offset-total-users/#post-2812438)
 * I’d suggest re-posting this in the Multisite forum. I can then close this topic
   if you want.
 *  Thread Starter [cogmios](https://wordpress.org/support/users/cogmios/)
 * (@cogmios)
 * [13 years, 12 months ago](https://wordpress.org/support/topic/illegal-string-offset-total-users/#post-2812442)
 * ok i will ask there.
 * its strange, in update.php “user count” returns an integer while beneath line
   55 it is treated as an array, that is where it fails
 * moved to [http://wordpress.org/support/topic/illegal-string-offset-total_users?replies=1#post-2889521](http://wordpress.org/support/topic/illegal-string-offset-total_users?replies=1#post-2889521)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘illegal string offset total users’ is closed to new replies.

## Tags

 * [multisite](https://wordpress.org/support/topic-tag/multisite/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [cogmios](https://wordpress.org/support/users/cogmios/)
 * Last activity: [13 years, 12 months ago](https://wordpress.org/support/topic/illegal-string-offset-total-users/#post-2812442)
 * Status: not resolved

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