Support » Plugin: Video Chat Plugin for 123 Flash Chat » If I could give it a ZERO I would!!

  • We paid $1300.00 for this software and after less than 30 days, we driven near crazy by their lack of care. Do yourself a favor and AVOID this company.

    Be VERY careful of buying from this company. While the product is ok, the support will make you nearly insane.
    This company has the very worse support I have EVER experienced. At times, I would be down for WEEKS before they would get around to fixing things.

    Each and every support ticket, no matter if you say normal or critical, is responded to in the same manner. 99% of the time, they never understand what you want or care and simply ask for full admin access to your server.
    If you run a tight ship, be prepared to give that up because they will want full access to your server and will never tell you what they fixed.

    Even tiny fixes such as adding one single line will cost you $200.00 if it is something that they will not tell you about.
    Forums are a complete joke and most of the time is filled with spam. If someone does respond, they never give you an answer because they don’t want anyone to know anything so that they can keep charging you extra support money.

    By the way, their software does NOT allow you to use a NAT address. You actually have to use a real public IP in order to get all of the features to work. That alone was a nightmare for us.

    PS: They do heavy marketing such as making sure that they have positive reviews by fake users as well so do your research, join their forums, ask around before you get sucked into the marketing BS.

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