Support » Plugin: Arigato Autoresponder and Newsletter » IE8 gives 404 error on POST

  • Resolved Jo Batkin


    I know this issue has been mentioned before, and you say ‘to contact your server about sending weird HTTP headers accepting POST requests’.

    I need a little more information about this please if you can? Which headers specifically cause problems (contacting my server will be much easier if I know which ones have problems)? How do I even find out what headers my site is sending/accepting? (

    Can these be checked/changed in the PHP or javascript? I am familiar with both and could make changes, but don’t really know what to check for/change. This issue is preventing me from releasing my site to the client so any help or info would be appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author prasunsen


    I’m sorry but I don’t know which headers exactly cause the problem. I don’t even use IE to test. Please contact your hosting support. Every server should accept POST requests. If they don’t fix it, you will have to change the host.

    You never test in IE? =( While I understand it is a pain, still a high percentage of users rely on it so unfortunately developers cannot ignore it. It is not all forms that cannot POST in IE, just some particular issue with the signup form in the BFT plugin. I’m sure it can be fixed without having to go to my host – I use HostMonster which is a large company hosting thousands of websites. I find it hard to see how it can be their problem, which is why I was hoping for some more information.

    Thanks for your reply though, I understand you must be busy. If you don’t have any further information I will have to change plugins or try and sort it out myself.

    I found the problem!! =)

    This link was very helpful:

    Apparently the form field ‘name’ is a reserved word in WordPress and it doesn’t handle it well (not sure why IE demonstrates this and not Chrome or Firefox).

    I changed the code for the form to use ‘user-name’ and ‘user-email’ as the names for the form fields, and updated occurrences in bft-autoresponder.php where it checked for fields with these names, and now my form works in IE!

    If you could fix this for the next version it would be much appreciated.

    Plugin Author prasunsen


    Thanks, your feedback is appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
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