Support » Fixing WordPress » IE10 compatibility mode disables media uploader

  • eaglejohn

    (@danielbenjamins)


    Just got a call from a client who told me his media uploader didn’t work. The client is using Internet Explorer 10 and it turned out he accidentally hit the “Compatibility Mode” button. This caused a blank media upload screen when he wanted to select a Featured Image. Unsetting the “Compatibility Mode” solved this issue at once, but I think this is a bug?

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  • Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    So he’s using Internet Explorer’s IE6 compatibility mode or something?

    eaglejohn

    (@danielbenjamins)

    He accidentally hit this button. The client also saw the “Unsafe browser” warning in his dashboard. This means it could be IE9 or lower. I don’t think it set the browser all the way back to IE6?

    It disables ‘image library’ in ‘add media’ to a post. I accidentally hit this button instead of refresh.

Viewing 3 replies - 1 through 3 (of 3 total)
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