Support » Plugin: WooCommerce » Identifying order cancellation issues woocommerce

  • Does anybody have any tips or tools they could share that help you understand why people cancel orders/abandon carts on their woocommerce store?

    I have been experimenting with shipping fees. I am also contemplating using an autoresponder that sends up follow up email to those who have ditched their orders. Very rarely do I get a response!

    So does anybody look for tell tale signs that indicate what’s happening in the sales funnel that warrants looking at things in greater detail?

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