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Identifying order cancellation issues woocommerce (1 post)

  1. DBCwordpress
    Member
    Posted 2 years ago #

    Does anybody have any tips or tools they could share that help you understand why people cancel orders/abandon carts on their woocommerce store?

    I have been experimenting with shipping fees. I am also contemplating using an autoresponder that sends up follow up email to those who have ditched their orders. Very rarely do I get a response!

    So does anybody look for tell tale signs that indicate what's happening in the sales funnel that warrants looking at things in greater detail?

    http://wordpress.org/extend/plugins/woocommerce/

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