Title: ID never sent
Last modified: August 21, 2016

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# ID never sent

 *  [ktevlin](https://wordpress.org/support/users/ktevlin/)
 * (@ktevlin)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/id-never-sent/)
 * I’m trying to install this plugin on a client’s site and I’m being told I already
   have an !Share ID. But I don’t remember ever getting one – I keep files on all
   plugins – and I did NOT receive an email telling me what my ID is for my current
   client’s site.
 * If you can tell me how to get a copy of my ID that would be great. I’d like to
   use your plugin.
 * Thanks.
 * [http://wordpress.org/extend/plugins/share-social/](http://wordpress.org/extend/plugins/share-social/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [beadmumbler](https://wordpress.org/support/users/beadmumbler/)
 * (@beadmumbler)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/id-never-sent/#post-3796689)
 * I have the same problem, i registered the email address via the wordpress plugin
   and no email response. please advise.
 *  Thread Starter [ktevlin](https://wordpress.org/support/users/ktevlin/)
 * (@ktevlin)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/id-never-sent/#post-3796717)
 * It’s funny! after posting that comment I received a random email with the number?
   Maybe there’s a huge delay? Not sure but I’m all set now.
 *  Plugin Author [cunjo](https://wordpress.org/support/users/cunjo/)
 * (@cunjo)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/id-never-sent/#post-3796720)
 * Hi, thank you for contacting us. Because of a big number of requests for registration
   but mainly because the widget is served from our server there were times when
   emails fail to be sent or consistently delayed. At present time we separated 
   our widget serving server from the email server and hopefully most of emails 
   will be delivered accordingly. There is also to issue of your email server not
   approving an inbound signal from our mail server, so your server could block 
   or spam the email sent by cunjo.com, it usually happens to non-free email addresses(
   ie [me@mywebsite.com](https://wordpress.org/support/topic/id-never-sent/me@mywebsite.com?output_format=md))
   where the mail server has been setup with extra filters and checks.
 * We do apologize for any issues caused, we can retrieve your !Share ID for you,
   just send an email (from the email address used to register for an ID – for security
   measures) at [support@cunjo.com](https://wordpress.org/support/topic/id-never-sent/support@cunjo.com?output_format=md)
   with the subject “Retrieve my !Share ID”
 * Thank you for using !Share, best regards.
 * Cunjo Team

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘ID never sent’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/share-social_e6e4e1.svg)
 * [Cunjo: The Best Free Social Share Plugin](https://wordpress.org/plugins/share-social/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/share-social/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/share-social/)
 * [Active Topics](https://wordpress.org/support/plugin/share-social/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/share-social/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/share-social/reviews/)

## Tags

 * [id](https://wordpress.org/support/topic-tag/id/)

 * 3 replies
 * 3 participants
 * Last reply from: [cunjo](https://wordpress.org/support/users/cunjo/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/id-never-sent/#post-3796720)
 * Status: not resolved