Title: ID
Last modified: June 13, 2023

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# ID

 *  Resolved [maximkhm](https://wordpress.org/support/users/maximkhm/)
 * (@maximkhm)
 * [3 years ago](https://wordpress.org/support/topic/id-6/)
 * Hello! A very strange story. After updating the plugin:
   1) When updating a download,
   an ID is added to its name. Moreover, the addition occurs as many times as updates
   are made.2) When updating the download, the internal link to the document removes
   part of the path to “wp-content” each time.We did a backup of the plugin a month
   ago.. and it didn’t help.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Miha](https://wordpress.org/support/users/mplusb/)
 * (@mplusb)
 * [3 years ago](https://wordpress.org/support/topic/id-6/#post-16814407)
 * Hi [@maximkhm](https://wordpress.org/support/users/maximkhm/),
 * Thanks for reaching out!
    1. We just double checked this on our end and were unable to replicate the same
       issue. Could you please install this plugin: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)?
       After you install and activate the above plugin it has a Troubleshooting mode
       which allows you to have a vanilla WordPress session, where all plugins are 
       disabled, and a default theme is used, but only for your user – your visitors
       will still see the normal website. Go to its troubleshoot mode and only activate
       this plugin and see if the same happens with a default WordPress theme (Twenty
       Twenty-two, for example) and no other plugins.
    2. That is how the plugin was developed and it will not affect the download – it
       does not need the full URL to work. This approach allows for easier migration
       between different domains or subdomains, as the links will adapt automatically.
 * Warmly,
 * Mihaela
 *  Thread Starter [maximkhm](https://wordpress.org/support/users/maximkhm/)
 * (@maximkhm)
 * [3 years ago](https://wordpress.org/support/topic/id-6/#post-16824471)
 * Thanks!
   On question #2, everything is clear.On question #1, your advice, alas,
   did not help: when using the plugin you specified, after switching to troubleshooting
   mode, a much larger problem occurred: our site “folded its wings” and stopped
   running :))Restored. But the problem with adding the ID to the download name 
   after each update remained.
 *  [beatrice12](https://wordpress.org/support/users/beatrice12/)
 * (@beatrice12)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/id-6/#post-16839054)
 * Hello [@maximkhm](https://wordpress.org/support/users/maximkhm/),
 * Firstly, we genuinely appreciate your interest in our product and your continued
   use as a free user. However, we would like to bring to your attention that going
   forward, our support services will be exclusively available to our pro users.
 * Due to resource limitations, we are unable to offer personalized support at this
   time. I understand that this change may come as disappointing news, and I apologize
   for any inconvenience it may cause.
 * Please note that we have an extensive knowledge base which you can access at 
   [https://www.download-monitor.com/kb/](https://www.download-monitor.com/kb/).
   These resources are designed to provide comprehensive information and answers
   to common queries.
 * Should you decide to upgrade to our pro plan, you will gain access to our premium
   support services, including priority assistance and faster response times. If
   you are interested in upgrading, please visit [https://www.download-monitor.com/pricing/](https://www.download-monitor.com/pricing/)
   to explore our pro options.
 * We understand that this change may prompt further questions or feedback from 
   you, and we welcome any thoughts you may have.
 * Thank you for your understanding! If you have any general inquiries or would 
   like more information about our pro plan, please feel free to reach out to us
   at [https://www.download-monitor.com/contact/](https://www.download-monitor.com/contact/)
 * Kind regards,
 * Beatrice.
 *  [schourend](https://wordpress.org/support/users/schourend/)
 * (@schourend)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/id-6/#post-16958339)
 * Hi Max,
 * I have the same problem, no solution is provided for now.
   I seen multiple users
   address this issue for some time.
 * I do however have a temporary workaround.
 * Login to you MySQL database.
   Go to table **wp_posts** (maybe you use another 
   table prefix than wp_)Find the post with **ID** number that corresponds to the
   number in the download title #Here you can modify the **post_title** by removing
   the #number.
 * Hope this helps you for now.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘ID’ is closed to new replies.

 * ![](https://ps.w.org/download-monitor/assets/icon-256x256.png?rev=3198936)
 * [Download Monitor](https://wordpress.org/plugins/download-monitor/)
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 * 4 replies
 * 4 participants
 * Last reply from: [schourend](https://wordpress.org/support/users/schourend/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/id-6/#post-16958339)
 * Status: resolved