Support » Plugin: Custom Icons for Elementor » Icons showing up as boxes

  • Resolved hedwards09



    I’ve followed all the instructions from instructional video. I downloaded SVG icons from flaticon, uploaded them to Fontello, created a new font name, downloaded webfont, then uploaded Fontello Zip file.

    From there, the upload is successful and shows the number of icons, however, they only appear as boxes.

    I have attempted refreshing the page and regenerating CSS, but no changes. Hopefully there’s an easy solution to all of this.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Michael Bourne


    hey @hedwards09

    I think I have a fix available, would you be willing to test it?

    Email me at michael at and I’ll set you up.

    I’m having the same issue here!

    Last week my font uploaded without any problem and now, while uploading a new font, I just have boxes… Can you send me the fix to ? I will send you an email

    Plugin Author Michael Bourne


    New update released to fix this.

    Hi Michael,

    I’m also experiencing this issue.
    Any idea when the update will be released to fix this?


    Plugin Author Michael Bourne


    Hi Jean,

    The fix was already released last week. Did you update to the newest version?

    One person had this issue, and it was due to his staging server setup, where the URL in WordPress settings didn’t match the URL in the actual address bar of the browser, causing a 404 on the font file.

    Yes, I’m using a staging server. Will check my settings. Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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