Title: Icons not loading
Last modified: August 24, 2016

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# Icons not loading

 *  Resolved [wzub](https://wordpress.org/support/users/wzub/)
 * (@wzub)
 * [11 years ago](https://wordpress.org/support/topic/icons-not-loading-1/)
 * Hi,
 * The ElegantIcons for social media and comments that are bundled with the theme
   are not being loaded for me on Chrome or Firefox, but seemingly work on the iPhone.
   Can someone please help diagnose this issue?
 * The site in question: [http://davegarcia.net/](http://davegarcia.net/)
    Using
   Serene 1.4 with WordPress 4.2.1 on a HostGator server.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [uriy84](https://wordpress.org/support/users/uriy84/)
 * (@uriy84)
 * [11 years ago](https://wordpress.org/support/topic/icons-not-loading-1/#post-6091354)
 * Hi. Looks like www URLs redirect to non-www. So when your browser tries to load
   fonts, it loads them using [http://www.davegarcia.net/](http://www.davegarcia.net/)
   domain, instead of [http://davegarcia.net/](http://davegarcia.net/), that’s why
   it doesn’t work ( some browsers don’t allow it ). You can hardcode the font URLs
   in css/elegant-font.css file, try replacing:
 *     ```
       @font-face {
       	font-family: 'ElegantIcons';
       	src:url('../fonts/ElegantIcons.eot');
       	src:url('../fonts/ElegantIcons.eot?#iefix') format('embedded-opentype'),
       		url('../fonts/ElegantIcons.woff') format('woff'),
       		url('../fonts/ElegantIcons.ttf') format('truetype'),
       		url('../fonts/ElegantIcons.svg#ElegantIcons') format('svg');
       	font-weight: normal;
       	font-style: normal;
       }
       ```
   
 * with:
 *     ```
       @font-face {
       	font-family: 'ElegantIcons';
       	src:url('http://davegarcia.net/wp-content/themes/serene/fonts/ElegantIcons.eot');
       	src:url('http://davegarcia.net/wp-content/themes/serene/fonts/ElegantIcons.eot?#iefix') format('embedded-opentype'),
       		url('http://davegarcia.net/wp-content/themes/serene/fonts/ElegantIcons.woff') format('woff'),
       		url('http://davegarcia.net/wp-content/themes/serene/fonts/ElegantIcons.ttf') format('truetype'),
       		url('http://davegarcia.net/wp-content/themes/serene/fonts/ElegantIcons.svg#ElegantIcons') format('svg');
       	font-weight: normal;
       	font-style: normal;
       }
       ```
   
 *  Thread Starter [wzub](https://wordpress.org/support/users/wzub/)
 * (@wzub)
 * [11 years ago](https://wordpress.org/support/topic/icons-not-loading-1/#post-6091363)
 * Thanks for pointing that out! Turns out I had set www in the Site Address and
   non-www in WordPress Address, which was causing this problem. So I didn’t even
   need to change the CSS file after fixing that in the settings.
 *  [uriy84](https://wordpress.org/support/users/uriy84/)
 * (@uriy84)
 * [11 years ago](https://wordpress.org/support/topic/icons-not-loading-1/#post-6091391)
 * Great! Glad you worked it out.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Icons not loading’ is closed to new replies.

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## Tags

 * [icons](https://wordpress.org/support/topic-tag/icons/)

 * 3 replies
 * 2 participants
 * Last reply from: [uriy84](https://wordpress.org/support/users/uriy84/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/icons-not-loading-1/#post-6091391)
 * Status: resolved