Icons Not Appearing
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Hi, I have an issue with icons not appearing. See the ‘view cart’ icon, or the social media icons in the footer. Also ‘delete’ buttons, and probably others that I don’t know are missing.
The page I need help with: [log in to see the link]
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Hello @brodiecw
I’d be glad to help with this!
Upon checking your site, I cam see the Cart page is loading properly: https://themightynooch.com/cart/
The Add to Cart has been replaced with Add to Basket. This is not the default button name, most likely this has been modified using custom coding. Have you inserted additional coding to your functions file?
If this was working before as expected and is not working not, most likely is related with a conflict with something new added to the site.
Could you let us know what exactly is not working? Maybe if you can share the steps to reproduce it.
I’d also like to better understand your site. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.
Once we have that information, we’ll be in a better place to help.
Hi,
It is the icons that aren’t appearing – like the delete ‘bin’ icon, icon for social media in the footer, icons for the breadcrumb, icons for the cart. All I get is a little outline of a square.
here’s the system report
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- This reply was modified 2 years, 7 months ago by brodiecw.
Hi @brodiecw!
I can see the following errors coming back in the console:
Access to font at ‘https://secureservercdn.net/160.153.137.210/mv3.370.myftpupload.com/wp-content/themes/storefront/assets/fonts/fa-solid-900.ttf’ from origin ‘https://themightynooch.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
The issue is that your fonts/icons are loaded from https://secureservercdn.net and not your actual https://themightynooch.com site. See the following thread for a solution:
Cheers!
Hi,
Thanks – I tried two edits to the .htaccess file based on the link provided and a further link in that thread, but the icons are still not appearing.
Hi @brodiecw,
I tried two edits to the .htaccess file based on the link provided and a further link in that thread, but the icons are still not appearing.
Thanks for giving this solution a whirl!
When I view
themightynooch.com
in Google Chrome or Mozilla Firefox, I can still see the issue you describe:However, when I view
themightynooch.com
in Safari, the issue appears to be resolved:Other users with similar font issues were only able to resolve icon visibility across multiple browsers after resetting their server cache. Here’s a link to a similar thread:
https://wordpress.org/support/topic/cloudfront-cdn-access-to-font-has-been-blocked-by-cors-policy/
After you reset your server cache, let us know how it goes!
Hi, I’ve reset every cache I can find, including host-side cache, and still no luck. Have also tested each plugin, but no luck either.
Hello @brodiecw,
I am sorry to hear that the issue still remains. I have previously seen that installing the Font Awesome plugin can help solve this type of problem. Could you please give it a try and see how it goes for you?
Thanks.
Hi – that seems to have done the trick! Thanks all!
- The topic ‘Icons Not Appearing’ is closed to new replies.