Title: Icons Missing After Update
Last modified: August 22, 2016

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# Icons Missing After Update

 *  Resolved [AME Network](https://wordpress.org/support/users/ame-network/)
 * (@ame-network)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/icons-missing-after-update/)
 * Hi John,
 * Having updated to the latest version, the icons are replaced by little boxes 
   with numbers – had this issue with another plugin a few months ago, can’t remember
   what the solution was.
 * Also, the post titles/text excerpts have disappeared on most posts. Site: AME
   Studios.com – sidebar widget (see *blog*).
 * Thanks for any assistance.
 * AME Network
 * [https://wordpress.org/plugins/custom-facebook-feed/](https://wordpress.org/plugins/custom-facebook-feed/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/icons-missing-after-update/#post-5712188)
 * Hey there,
 * I’m seeing the icons when I view your site ([screenshot](http://snag.gy/6l5jg.jpg)).
   Are you able to see the icons when you view the feed [here](http://smashballoondemo.com/?id=amenetwork)?
 * I’m seeing that your posts are missing some text, could you copy and paste the
   System Info from the ‘Support’ tab on the plugin’s Settings page for me? And 
   also tell me the exact shortcode that you’re using to display the feed?
 * Hope you’re having a great weekend!
 * John
 *  Thread Starter [AME Network](https://wordpress.org/support/users/ame-network/)
 * (@ame-network)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/icons-missing-after-update/#post-5712238)
 * Hey John,
 * Of course! I just looked at this and the icon issue had to do with a script blocker
   plugin in Firefox… So yeah, the Title/Text issue remains. How do you want the
   info requested above?
 * BTW, *nice* sales move… the pro version looks fabulous.
 * Thanks and Cheers!
 * Deej
    AME Network
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/icons-missing-after-update/#post-5712359)
 * Hey Deej,
 * You can send it via the [Support form](http://smashballoon.com/custom-facebook-feed/support/)
   on our website. Just reference this thread and it will be forwarded to me.
 * Also, I apologize if sending you the link to the demo seemed like a sales tactic,
   it certainly wasn’t meant to be, the Pro version just uses the same icons as 
   the free version and so if you weren’t able to see them there then it would have
   indicated a browser-related issue.
 * Feel free to send me your System Info and any shortcode options you’re using 
   and I can take a look at what the problem is.
 * Hope your Monday is going well!
 * John

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Icons Missing After Update’ is closed to new replies.

 * ![](https://ps.w.org/custom-facebook-feed/assets/icon-256x256.png?rev=2700775)
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## Tags

 * [icons](https://wordpress.org/support/topic-tag/icons/)

 * 3 replies
 * 2 participants
 * Last reply from: [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/icons-missing-after-update/#post-5712359)
 * Status: resolved