Support » Plugin: WooCommerce Stripe Payment Gateway » Icons Credicards very large and function doesn´t work

  • Resolved kaschwei

    (@kaschwei)


    I activate the plugin and I get a awful large credit card icon for VISA, American Express and mastercard.

    In an earlier shop i have now problem with this!
    Maybe it´s aproblem from the plugin or the templates or what happens?

    And also I can´t give data in the credit card fields, it doesn´t work!

    Maybe someone can give me an advice.

    Regard Heinz

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    Hi @kaschwei,

    I activate the plugin and I get a awful large credit card icon for VISA, American Express and mastercard.

    This is a common issue almost always caused by your theme’s CSS customizations. Your theme may have CSS rules for images which are overriding the Stripe plugin’s CSS.

    And also I can´t give data in the credit card fields, it doesn´t work!

    This is usually caused by a JavaScript error on the page; check for JavaScript errors in the console.

    Using Your Browser to Diagnose JavaScript Errors

    No I switched all off and it is a test account without SSL.
    Maybe this is a reason?
    Javascript Error is nothing to find, when I switch to another theme it´s also available.

    I switched off all Plugins.

    Plugin Support Melinda

    (@melindahelt)

    Automattic Happiness Engineer

    Stripe does require SSL when using live keys and when you don’t have SSL, the fields will be small and not allow you to type into them. You’ll need to have SSL.

    Which theme did you switch to? We recommend doing all testing with Storefront theme and ONLY WooCommerce and Stripe active.

    Plugin Support rossviviano

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 4 replies - 1 through 4 (of 4 total)
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