Title: Icon on wrong side
Last modified: August 31, 2021

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# Icon on wrong side

 *  Resolved [hbk747](https://wordpress.org/support/users/hbk747/)
 * (@hbk747)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/icon-on-wrong-side/)
 * Hello,
 * I am a new user and I love the plugin. I have been testing it on my staging website
   for now. The issue is that I set the icon to be displayed on the bottom left 
   but on 2-3 pages of the website, it appears on the bottom right.
 * For example on this page if appears on the bottom right: [https://wordpress-601622-2114061.cloudwaysapps.com/submit-articles/](https://wordpress-601622-2114061.cloudwaysapps.com/submit-articles/)
 * Also another question I had was about the prompt. I do not see it. I understand
   that it is for new users only but I could not trigger it even after clearing 
   my cache. The prompt I am talking about is the “We’d like to send you push notifications.
   You can unsubscribe at any time.” I tried on both desktop and mobile.
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ficon-on-wrong-side%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [OneSignal Push Notifications](https://wordpress.org/support/users/onesignal/)
 * (@onesignal)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/icon-on-wrong-side/#post-14829806)
 * Hello, thanks for reaching out, please also email [support@onesignal.com](https://wordpress.org/support/topic/icon-on-wrong-side/support@onesignal.com?output_format=md)
   with this information.
 * That is very interesting, when on the page you shared, the OneSignal code added
   by the plugin shows:
 * oneSignal_options[‘notifyButton’][‘position’] = ‘bottom-right’;
 * But on the home page it shows
 * oneSignal_options[‘notifyButton’][‘position’] = ‘bottom-left’;
 * Do you have any cache plugins that need to be reset or customization plugins 
   that make [https://wordpress-601622-2114061.cloudwaysapps.com/submit-articles/](https://wordpress-601622-2114061.cloudwaysapps.com/submit-articles/)
   different from the home page [https://wordpress-601622-2114061.cloudwaysapps.com](https://wordpress-601622-2114061.cloudwaysapps.com)
 * Could you share your response and a link to this thread with [support@onesignal.com](https://wordpress.org/support/topic/icon-on-wrong-side/support@onesignal.com?output_format=md)
   so we can open a ticket with the team for further investigation?
 * Please share a screenshot or link with all your plugins as well.
 * Thank you!
 *  Thread Starter [hbk747](https://wordpress.org/support/users/hbk747/)
 * (@hbk747)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/icon-on-wrong-side/#post-14833622)
 * [@onesignal](https://wordpress.org/support/users/onesignal/)
    Hello!
 * It fixed itself haha. I am not sure if cache was the issue or what but it is 
   totally resolved and I am using the plugin on my live site without any issues!
 * Thanks for the awesome plugin!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Icon on wrong side’ is closed to new replies.

 * ![](https://ps.w.org/onesignal-free-web-push-notifications/assets/icon.svg?rev
   =3003897)
 * [OneSignal - Web Push Notifications](https://wordpress.org/plugins/onesignal-free-web-push-notifications/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/onesignal-free-web-push-notifications/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/)
 * [Active Topics](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [hbk747](https://wordpress.org/support/users/hbk747/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/icon-on-wrong-side/#post-14833622)
 * Status: resolved