Title: Icon missing
Last modified: February 18, 2021

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# Icon missing

 *  Resolved [bkjproductions](https://wordpress.org/support/users/bkjproductions/)
 * (@bkjproductions)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/icon-missing-2/)
 * I am wondering if PopupMaker will not work completely well in a situation where
   WordPress is _not _installed at the root level of public_html. That is, in my
   installation, I have WordPress installed in a folder, let’s say it’s example.
   com/**wordpress**/.
    I’m getting a console error 404-not-found for the image 
   [https://www.example.com/wp-content/plugins/popup-maker/assets/images/admin/icon-info-21×21.png](https://www.example.com/wp-content/plugins/popup-maker/assets/images/admin/icon-info-21×21.png)
   When in fact the image should be located at [https://www.example.com/wordpress/wp-content/plugins/popup-maker/assets/images/admin/icon-info-21×21.png](https://www.example.com/wordpress/wp-content/plugins/popup-maker/assets/images/admin/icon-info-21×21.png)
 * The reason I suspect this is because in the CSS for **pum-admin-bar.css** (and
   various other pum-admin-bar—.css files) there are lines that reference images
   as if WordPress is installed at the root level of public_html:
    Line 7, for example:`
   background: url(/wp-content/plugins/popup-maker/assets/images/admin/icon-info-
   21x21.png) center center no-repeat transparent !important;`
 * Also while you are in there to fix this, if you could avoid the use of the !important
   modifier that would make some of us happier.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ficon-missing-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Bel](https://wordpress.org/support/users/belimperial/)
 * (@belimperial)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/icon-missing-2/#post-14087774)
 * Hello [@bkjproductions](https://wordpress.org/support/users/bkjproductions/)
 * Thank you for reaching out!
 * We apologize for the inconvenienced caused. I have replicated the issue on the
   admin icon using a sub-level folder on my test environment. I have escalated 
   the issue to our lead developer. We will immediately update you once we receive
   new information.
 * Thank you for your kind understanding on this matter.
 *  [Bel](https://wordpress.org/support/users/belimperial/)
 * (@belimperial)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/icon-missing-2/#post-14092808)
 * Hello [@bkjproductions](https://wordpress.org/support/users/bkjproductions/)
 * I have received feedback, and our developer is looking into it. Once we received
   additional information, we will reply with an update.
 * Thank you for your patience.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Icon missing’ is closed to new replies.

 * ![](https://ps.w.org/popup-maker/assets/icon-256x256.gif?rev=3097653)
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 * 2 replies
 * 2 participants
 * Last reply from: [Bel](https://wordpress.org/support/users/belimperial/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/icon-missing-2/#post-14092808)
 * Status: resolved