Title: Icon Heading not working Last modified: August 21, 2016 --- # Icon Heading not working * Resolved [vipteam](https://wordpress.org/support/users/vipteam/) * (@vipteam) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/) * Icon Heading not working (EBS v2.6.0). Eg: * [iconheading type=”h4″ style=”glyphicon-bookmark”]Heading[/iconheading] * Instead of icons, I have an empty box (Maxthon, IE) or a small framed picture( box) that says something like “E044” (Firefox, Pale Moon) * I use Bootstrap 3 based theme. These are **my settings:** * **Bootstrap JS File** * [X] Use from EBS Plugin [ ] Use from theme or any other plugin [ ] Load from CDN * **IE6+ compatibility JS File** * [ ] Use from EBS Plugin [X] Use from theme or any other plugin [ ] Load from CDN * **Bootstrap Styling CSS File** * [X] Use from EBS Plugin [ ] Use from theme or any other plugin [ ] No bootstrap theme* * Thanks in advance * [http://wordpress.org/plugins/easy-bootstrap-shortcodes/](http://wordpress.org/plugins/easy-bootstrap-shortcodes/) Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [vipteam](https://wordpress.org/support/users/vipteam/) * (@vipteam) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551719) * Update. * I researched deeper into this problem. I was inserted glyph by glyph but it bored me. A lot of glyphicons that do not work. There are some who are double. Here is a [screenshot](http://imagizer.imageshack.us/v2/800x600q90/837/v9wn.png). * I “solved” the problem on my website so I replaced “glyphicon-bookmark” with one that works (“glyphicon-asterisk”). It certainly is not the solution. In any case, here is an error with the plugin. * Plugin Author [osCitas Themes](https://wordpress.org/support/users/oscitas/) * (@oscitas) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551844) * Hi Vipteam, * We have tested this plugin on different browsers and have not found that issue. Can you please send us the link of the site so that we can check it. * Thanks * Thread Starter [vipteam](https://wordpress.org/support/users/vipteam/) * (@vipteam) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551878) * Hi osCitas, * I deactivated all the plugins one by one. I have not figured out the conflict. I have no idea. * See the front page of [http://www.enter4profit.com](http://www.enter4profit.com). The above three screenshots of websites. The first icon is “glyphicon-bookmark”, the other two icons are “glyphicon-asterisk”. * Thanks in advance * Thread Starter [vipteam](https://wordpress.org/support/users/vipteam/) * (@vipteam) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551900) * Plugins are definitely not the cause. This is about the incompatibility with the Theme that I use. On the other themes no problem. * And you are right. * But how to eliminate this disadvantage? * Thread Starter [vipteam](https://wordpress.org/support/users/vipteam/) * (@vipteam) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551902) * One more thing. At first everything was fine when I started using this plugin. The whole time I’m using the same WP Theme. Since some versions onwards (I can not remember) the behavior of the EBS plugin is changed. Maybe this help you discover the cause. * I did not immediately react. Error has been minor. But the more I use this plugin it bothers me more when normal use plugin. * Plugin Author [osCitas Themes](https://wordpress.org/support/users/oscitas/) * (@oscitas) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551915) * Hi, * Thanks for your feedback, but if you can give some more details about the issues you are facing, that will help us to resolve those issues. * Thanks * Thread Starter [vipteam](https://wordpress.org/support/users/vipteam/) * (@vipteam) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551917) * OK. I now go to your plugin homepage. I’ll send you a temporary admin login. * Thanks in advance * Plugin Author [osCitas Themes](https://wordpress.org/support/users/oscitas/) * (@oscitas) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551957) * hi, * This issue is resolved please take update. * Thanks * Thread Starter [vipteam](https://wordpress.org/support/users/vipteam/) * (@vipteam) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551958) * Hi osCitas, * I download the easy-bootstrap-shortcodes.latest-stable.zip Nothing happens. The problem is still present. * I sent one email to your oscitas/gmail a 4 days ago with temporary admin login. No logins from your side?! * [osCitas Themes](https://wordpress.org/support/users/oscitasthemes/) * (@oscitasthemes) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551973) * Hi Vipteam, * We are working on the new update and it will take some time to launch. In the mean time you can take the update of Glyphicons fonts from bootstrap site and place the new fonts to folder. * Thanks * Thread Starter [vipteam](https://wordpress.org/support/users/vipteam/) * (@vipteam) * [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551978) * I see. Thanks for the information about Glyphicons. * Regards Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Icon Heading not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/easy-bootstrap-shortcodes_c3b0c1. svg) * [Easy Bootstrap Shortcode](https://wordpress.org/plugins/easy-bootstrap-shortcodes/) * [Frequently Asked Questions](https://wordpress.org/plugins/easy-bootstrap-shortcodes/#faq) * [Support Threads](https://wordpress.org/support/plugin/easy-bootstrap-shortcodes/) * [Active Topics](https://wordpress.org/support/plugin/easy-bootstrap-shortcodes/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/easy-bootstrap-shortcodes/unresolved/) * [Reviews](https://wordpress.org/support/plugin/easy-bootstrap-shortcodes/reviews/) * 11 replies * 3 participants * Last reply from: [vipteam](https://wordpress.org/support/users/vipteam/) * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/icon-heading-not-working/#post-4551978) * Status: resolved