icon doesn’t appear on desktop PC

  • Resolved productoramanx

    (@productoramanx)


    6 years, 2 months ago

    good morning, the whatsapp icon works perfectly on the phone. on the desktop pc does not appear. but it only appears when the width of the window is reduced to less than the height of the screen.

    my init page is under construction but you can check this page too,

    the problem is the same in the entire website. all the styles not showed, except the style 1.

    thank you for your response

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bhvreddy

    (@bhvreddy)

    6 years, 2 months ago

    Hi,

    for a movement Can you change the theme and try again,

    this plugin settings here wont change based on the screen size, even this plugin find mobile device based on the user agent, not based on screen size.

    your theme or some other plugin changed the layout at 960px;
    the issue is, if screen size is 900 +=

    can you please change the style, position and try..

    if this not works for a movement can you change the theme and try..

    Thread Starter productoramanx

    (@productoramanx)

    6 years, 2 months ago

    my monitor is full hd, before the upgrade the plugin works ok, now after the upgrade 1.4 , i have this problem, i don´t make anything this wekeend with my website

    Thread Starter productoramanx

    (@productoramanx)

    6 years, 2 months ago

    I just tried changing in another topic, it works normally.
    in this issue is not working, I do not know why, before the update the plugin worked fine, after the plugin update I have been presented with this problem.

    Plugin Author bhvreddy

    (@bhvreddy)

    6 years, 2 months ago

    okay, can you please change the image type of style-3 form .svg to .png image at customize styles- page

    this is what changed for style-3 in v1.4
    and animations also added.

    Thread Starter productoramanx

    (@productoramanx)

    6 years, 2 months ago

    the problem persist, with png or svg, with animation and without animation. with everyone icon, except the style 1

    Plugin Author bhvreddy

    (@bhvreddy)

    6 years, 2 months ago

    please give us some time, we will try to solve the issue.

    Have a Great Day,
    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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