I would not recommend this plugin to anyone who values their time and sanity.

I purchased the plugin together with several add-ons expecting a stable event platform and reliable support. Instead, I ended up with constant technical problems and almost no real help from the support team.

They advertise that issues are resolved within 24 hours. In my case it has been over three weeks and nothing has actually been fixed. I keep receiving polite emails saying that “their team is working on it”, but no real solution ever arrives. Meanwhile I’m left trying to debug complex technical problems myself even though I’m not a developer.

Since installing the plugin I’ve experienced multiple serious issues: ticket prices randomly resetting, seat chart problems, events not saving correctly, fatal PHP errors after updates, and now after the latest update even the event description text is breaking because the plugin outputs raw Gutenberg block markup instead of rendering the content properly.

At this point I’ve spent over $300 on plugins and add-ons, plus many hours trying to repair things that should simply work out of the box. Instead of running an event platform, I’m constantly fixing bugs.

The worst part is the refund policy. Once you buy the product, getting your money back is practically impossible even when the software clearly doesn’t work as expected.

In short: unstable software, slow and ineffective support, and a refund policy that favors the vendor, not the customer. If you don’t want weeks of frustration or paying additional developers just to make the plugin usable, I strongly suggest looking for another solution.

• This topic was modified 1 month, 1 week ago by stanislavmitov.