Support » Plugin: eCommerce Product Catalog Plugin for WordPress » A bit complicated, great support.

  • This Plugin has – without question – lots of good features. You need a while to get into it. Support is quick and good.

Viewing 8 replies - 1 through 8 (of 8 total)
  • You don´t need no bundles. Just go WP and get their plugin directly with GP. Skip Elementor altogether and go with Gutenberg block editor tuned-up with GPs GenerateBlocks plugged in. There´s nothing “old-style” and definitely no 399 US price tag about that!

    Of course you´ll need to invest a couple of days to get the hang of GP and GP Blocks with tutorials, which there are a lot of in YouTube and their support which is very great, but then it is really fun to work with it….

    Thread Starter tigerandtoni

    (@tigerandtoni)

    Hey Jo from Berlin, I am a Berliner too, by the way 🙂 Thanks for replying. I might give it a try. But as I said, I asked before purchasing whether everything would be customizable with elementor and gutenberg. Anyway, I bought the bundle – YEAH … – Maybe I give GP a try. But I do not have so much time anymore.

    Thanks 🙂 y.

    Thread Starter tigerandtoni

    (@tigerandtoni)

    Tried it. Does not help at all.

    Plugin Author ndre

    (@ndre)

    Hi @tigerandtoni,

    Thank you for reviewing the eCommerce Product Catalog plugin!

    I am sorry that you had a hard time making it work as you wish!

    Did you contact the support? I am sure your problems would be solved if you contacted support. If you bought the web store bundle, you have the premium support service, which I strongly recommend using!

    In most cases, even if the customization feauture is not there, it will be added to your request. However I am pretty sure all the buttons are already fully customizable from the catalog settings with the web store bundle.

    Please note that according to the WordPress terms, premium products cannot be supported on WordPress forums, so if you have any additional questions, you can contact the support directly: https://implecode.com/support/

    The documentation is certainly not years old. New content is added there almost every day… Would you please clarify what made you think that?

    Hi tigerandtoni! I haven´t ventured into any e-commerce plugins yet. I usually host my webpages with serverprofis.de and use their WP-application access. Once in WP I install my GeneratePress and GenerateBlocks-plugins/themes and do the pages with Gutenberg. I also can only say the best about GPs support, because they are really forthcoming and helpful and patient. I guess you are living in the States now, using US$-bundles?

    Thread Starter tigerandtoni

    (@tigerandtoni)

    @ndre … I wrote twice asking for support. No reply at all.

    Thread Starter tigerandtoni

    (@tigerandtoni)

    @jofromberlin …. dear joe, thanks for your help. But nothing applies to the plugin nor my website 🙂 but thanks anyway 🙂

    Plugin Author ndre

    (@ndre)

    Hi @tigerandtoni,

    This is very strange that you didn’t get a reply to your support requests. Did you check your SPAM folder?

    I cannot identify you in our system by the forum username. However, I checked all our support requests. All of them are handled daily without any delays.

    If you still cannot find a response in your SPAM folder, please send a support request here: https://implecode.com/support/ mentioning this thread. I can check your past messages and solve this communication issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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