Support » Fixing WordPress » i thin ive screwed something up, dont know what to do

  • Resolved tombolton82


    hi, im new to wordpress and im not very good with it!

    i tried to put google analytics on my site and i tried to put the google cody onto the functions.php file after reading about it on a thread.

    i must have put it in the wrong place as when i updated i got an error screen that says this:

    Server error
    The website encountered an error while retrieving It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

    what have i done???? i cant even get onto the website now to fix anything

    please help me!!


Viewing 11 replies - 1 through 11 (of 11 total)
  • esmi


    Forum Moderator

    Re-upload a fresh copy of your theme using FTP.

    thanks for your reply, how do i do that? sorry for sounding like an idiot!



    Forum Moderator

    thank you, much appreciated

    sorry to be a pain but im still stuck!

    i went through my host provider to find out my ftp details and logged in on the web and got thins information on a page:
    Index of /
    Name Size Date Modified
    _index.htm 3.2 kB 2/22/11 12:00:00 AM
    cgi-bin/ 10/29/12 10:09:00 AM
    index.php 395 B 10/29/12 9:50:00 AM
    license.txt 19.5 kB 10/29/12 9:50:00 AM
    readme.html 9.0 kB 10/29/12 9:51:00 AM
    sitebuildercontent/ 10/29/12 10:11:00 AM
    wp-activate.php 4.2 kB 10/29/12 9:50:00 AM
    wp-admin/ 10/29/12 10:11:00 AM
    wp-app.php 1.3 kB 10/29/12 9:51:00 AM
    wp-blog-header.php 271 B 10/29/12 9:51:00 AM
    wp-comments-post.php 3.4 kB 10/29/12 9:51:00 AM
    wp-config-sample.php 3.1 kB 10/29/12 9:51:00 AM
    wp-config.php 3.4 kB 10/29/12 1:09:00 PM
    wp-content/ 10/29/12 2:10:00 PM
    wp-cron.php 2.7 kB 10/29/12 9:51:00 AM
    wp-includes/ 10/29/12 10:11:00 AM
    wp-links-opml.php 2.0 kB 10/29/12 9:51:00 AM
    wp-load.php 2.3 kB 10/29/12 9:51:00 AM
    wp-login.php 28.4 kB 10/29/12 9:51:00 AM
    wp-mail.php 7.5 kB 10/29/12 9:51:00 AM
    wp-settings.php 9.7 kB 10/29/12 9:51:00 AM
    wp-signup.php 17.9 kB 10/29/12 9:51:00 AM
    wp-trackback.php 3.6 kB 10/29/12 9:51:00 AM
    xmlrpc.php 2.7 kB 10/29/12 9:51:00 AM

    it means nothing to me!

    i also dont even know how to download the theme manually to add it to the ftp??

    i think im in over my head here!



    Forum Moderator

    You need to upload the unpacked theme’s folder to wp-content/themes. Where did you download this theme from originally?

    i think i just downloaded it from the dashboard of my wordpress site

    right, ive downloaded the theme and have that saved on my pc. i just need to figure out how to upload them now?!

    i have managed to reload the theme and my site is now working perfectly. thanks for your help, i really appreciate it!!

    You need to use your FTP info to login and navigate to /wp-content/themes from the directory your WordPress installation is on. In there you will see folders which contain the different themes you installed. Simply upload the theme you downloaded and overwrite the old theme files.



    Forum Moderator

    No problem 🙂

Viewing 11 replies - 1 through 11 (of 11 total)
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