Hello,
We apologies for the inconvenience caused.
Will it be possible for you to tell us, at percentage was the progress getting stuck so we can look at the issue and work on fixing it.
Regards,
Backuply Team
It was 65 every time. but seems to have finally completed once…. increased stars, thanks
Hello,
Thanks for the update and for updating the rating, from what you have mentioned it seems like it could have happened because of server load which could have killed the Backup process earlier. If possible for you create a support thread if you face the same issue, so we can work on resolving it.
Regards,
Backuply Team