Support » Plugin: WooCommerce » I purchased lots of stuff but no support available?

  • Resolved jtbaxt

    (@jtbaxt)


    I have purchased lots of stuff from woocommerce over the years and I’ve recommended them highly however since I just spent the previous 2 hours trying to send a support ticket and finally realizing there is only a ‘loop’ that sends you on a time wasting merry-go-around and that there isnt really a support link available, I finally gave up and decided to post here in the free support forums as it seems to be the only place to post Woocommerce for support with paid products.

    My question is I recently purchased a bundle with the storefront product hero shortcode plugin. On the documentation it states that the product price can be toggled on/off however there is no documentation to show the arguments or example..

    I have tried the following to no avail..

    product_title=”off”
    product_title=”false”
    product_title=”no”

    None of these seem to work to disable the price in the product hero shortcode in the sidebar.

    Here’s the documentation link I located:

    https://docs.woocommerce.com/document/storefront-product-hero/?_ga=2.69271504.1199328562.1546482327-810060689.1545997542

    Please elaborate?

    Also, I understand that Woocommerce probably receive a lot of ‘junk’ support requests from free users which need to be controlled Im sure although maybe consider allowing buyers to contact you for support for such matters.

    Maybe request an order number to separate the paid users from free users.

    I will go ahead and use CSS to hide the price although this isn’t a good show for a paid premium product from woocommerce.

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Viewing 4 replies - 1 through 4 (of 4 total)
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