I pay for an upgrade but never received the product, code, or download

Hi there,

Thanks for reaching out.

It looks like you didn’t receive the Pro version due to the issue with your email. I just replied to your open ticket with the Pro version files. We can continue the conversation on your already opened ticket.

You can always reach out to our ticket channel here:

https://fusefloat.freshdesk.com/support/tickets/new

Thank you!