Support » Theme: Sydney » I neeed fix for sydney

  • Hello,

    I have contacted the support of Thrive leads (plug in) for this problem:

    “When I load any template on Thrive Leads, I have an infinite load (with the spinning).
    With F12, I have this message:

    JQMIGRATE: Migrate is installed, version 1.4.1
    jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
    main.min.js?ver=20180213:

    1 Uncaught TypeError: Cannot read property ‘top’ of undefined
    at HTMLDocument.<anonymous> (main.min.js?ver=20180213:1)
    at i (jquery.js?ver=1.12.4:2)

    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    Can you tell me what I have to do? (with details please)”

    Thrive answered this:

    “Hello Nabil,

    Thank you for contacting us regarding this matter.
    The top of the page is not defined in Sydney theme. With a default WP theme, the plugin works fine, as shown below:
    2018-02-27_1401
    Please contact the theme developers regarding this issue, they are in a better position of providing you a quick fix for this issue.
    Let us know if there’s anything else we can help you with.

    Best regards,
    Cristian”

    Please can you purpose a fix? Or fix the issue with next update?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘I neeed fix for sydney’ is closed to new replies.