I need an image to be purged from the Jetpack cache

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    2 years, 4 months ago

    Hi @rtwcr20

    I have removed this image from our cache.

    Please note that if you try to check to confirm if the images are removed from our system and you re-load the Site Accelerator specific URL (the one starting with i0), this will trigger a cache once more of the image to return.

    Thread Starter Calvin

    (@rtwcr20)

    2 years, 4 months ago

    @bruceallen Thank you. Are you saying I’m not able to visit the link starting with i2 anymore without it re-triggering a cache?

    If so, that would not resolve the issue because the people asking for this to be taken down will be checking that link to confirm. I believe the person in the other thread I mentioned above had a similar issue and the team found a way to resolve it.

    Or is it okay to click the link with i2?

    Separately, I’m a little confused as to why this is even cached as I do not have jetpack on my site and this image should not be appearing anywhere on the site.

    • This reply was modified 2 years, 4 months ago by Calvin.
    Plugin Support MadHatter (a11n)

    (@madhattersez)

    2 years, 4 months ago

    Hello there, Calvin!

    To be clear, as long as you delete or rename the original image on your server, that cache link will no longer work and we will not be able to reach out and cache it at that URL again.

    That’s the case here, as it looks like the original image has been removed or is now being blocked with a “403 Forbidden” error: https://calvinrosser.com/wp-content/uploads/2020/01/lebron-james-kobe-bryant.png

Viewing 3 replies - 1 through 3 (of 3 total)
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