I lost access to Network Admin

  • junbiz2017

    (@junbiz2017)


    6 years, 7 months ago

    I suddenly lost access to network admin after I made an update. All of the Network Admin (1) Dashboard, (2)sites, (3) Users, (4) Themes, (5) Plugins and (6)Settngs. I lost access to all of them.

    Can you please help me fix this?

    thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Maja Benke

    (@travel_girl)

    6 years, 7 months ago

    Can you login in your site under http://yourdomain.com/wp-login.php

    I can see the normal login there.

    If not, disable your plugins by rename the plugin folder in ftp. If this not help, you can try to switch to an standard theme (twenty something) by installing this standard theme an rename the other themes.

    Thread Starter junbiz2017

    (@junbiz2017)

    6 years, 7 months ago

    Yes, Maja, I can login to my site’s admin. I got a problem when I try to switch to Network Admin. It is there where I can add new plugins. Every time I switch to Network Admin, I got a blank page in mozilla firefox and a message in chrome –

    “This page isn’t working

    dollar-earners-unlimited.com is currently unable to handle this request.
    HTTP ERROR 500”.

    Can you help fix this?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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